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1 week ago
Very friendly and efficient
Very friendly staff, very efficient. Staff works well together! Much better than the previous Dental Clinic we used!
1 week ago
Work on Professionalism
I paid for my visit literally just to sit in the chair and for the dentist to walk in and tell me what I already knew (cavity, infection) and walk out without giving me any prescription or anything. Obviously I made my appointment in the first place for an infected tooth that I needed antibiotics for, maybe even something for the pain. I had to ask the assistant to go ask the dentist for my prescription, otherwise the money I paid to “be seen” would have been a complete waste. I wasn’t satisfied with the care I received, the assistant wasn’t friendly at all. When I explained to her what was going on she looked and answered me as if I was stupid. I would probably recommend this office for emergencies only if a person couldn’t be seen anywhere else.
Response from Star Smiles
Hello Melanie, We will talk to our staff. We strive to take care of our patients and make sure they receive the adequate care they need. We apologize and will take your concerns and work on them.