Star Smiles

Dentist

1304 Junction Hwy.

Suite 750

Kerrville, TX 78028

Open Today 9:00AM - 5:00PM

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All Reviews

V
3 days ago
Was so nervous. Don't guess anyone likes to go to dentist. Received x-rays, clean and polish. My teeth or very sensitive, however pretty pain free. No pressure about what I need to have done. I loved that!! Dr. Anisilli, hoped spelled correctly, was gentle and very kind. Office staff courteous and professional. I will use this location again. Thank you.
V
1 month ago
worst dental experience ever
Called and asked for a morning appointment for a cleaning - was given noon, although practice opens at 10:00am. Receptionist was friendly and professional. The only reason this practice is given any stars. Hygienist called me back, did not share her name. During the cleaning, the dentist uses what I was told was an ultrasonic device. Water splashed A LOT - no eye shield was given to me, nor did the staff wear protective eyewear. Water ran down my face onto my neck. Seriously, I don't use much more water when washing my face... Hygienist pulled out an exceptionally long piece of floss and of course, dropped it in my eye while flossing my teeth, let the length of it hit my face a couple of times. There were no tissues or paper towels offered/available when cleaning was completed. All in all, not a fun experience.
K
2 months ago
Very friendly and efficient
Very friendly staff, very efficient. Staff works well together! Much better than the previous Dental Clinic we used!
M
2 months ago
Work on Professionalism
I paid for my visit literally just to sit in the chair and for the dentist to walk in and tell me what I already knew (cavity, infection) and walk out without giving me any prescription or anything. Obviously I made my appointment in the first place for an infected tooth that I needed antibiotics for, maybe even something for the pain. I had to ask the assistant to go ask the dentist for my prescription, otherwise the money I paid to “be seen” would have been a complete waste. I wasn’t satisfied with the care I received, the assistant wasn’t friendly at all. When I explained to her what was going on she looked and answered me as if I was stupid. I would probably recommend this office for emergencies only if a person couldn’t be seen anywhere else.
Response from Star Smiles
Hello Melanie, We will talk to our staff. We strive to take care of our patients and make sure they receive the adequate care they need. We apologize and will take your concerns and work on them.