Star Storage

Self-Storage Center

2460 Canton Hwy

Cumming, GA 30040

Open Today 9:00AM - 5:30PM

absolutemgmt.com/locations/ga/cumming-30040

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All Reviews

B
4 hours ago
Great Location!!
D
1 month ago
Great customer service !!
Great customer service !!
J
3 months ago
Great employee's and great customer service.
T
3 months ago
Very friendly staff and they were awesome to work with!!
P
3 months ago
Great customer service!!
D
3 months ago
Great location!!
M
4 months ago
They have great customer service
K
6 months ago
Great customer service, and facilities were clean and secure.
R
6 months ago
Prices have incredibly risen!
I have been ill for the last 6-7 years so I had to quit my job and move. The prices were appropriate at first, but each time I turn around, the monthly price jumps up greatly!!! I was also in the hospital a few times and naturally forgot to pay my bill, as that was the last thing on my mind in ICU. A day late, you're cornered with a late fee. I realize that it's my responsibility to pay this, I really do, but they have zero empathy for you when they don't get their money. They even cut my lock off once and I didn't know about it for weeks! I'm still unable to drive so I'm unsure if anything is even left in my unit. I gave it a few stars because there is one guy that is friendly to me when he calls for a reminder, which I appreciate so much.
Response from Star Storage
Hi Renata, Thank you for sharing your story with us, as it sheds a lot of light on your situation. A lot of our reminders and late fees are done automatically through our system, so it is not our intention to be mean. We hope you get better and wish you luck with your health concerns.
R
6 months ago
Prices have incredibly risen!
I have been ill for the last 6-7 years so I had to quit my job and move. The prices were appropriate at first, but each time I turn around, the monthly price jumps up greatly!!! I was also in the hospital a few times and naturally forgot to pay my bill, as that was the last thing on my mind in ICU. A day late, you're cornered with a late fee. I realize that it's my responsibility to pay this, I really do, but they have zero empathy for you when they don't get their money. They even cut my lock off once and I didn't know about it for weeks! I'm still unable to drive so I'm unsure if anything is even left in my unit. I gave it a few stars because there is one guy that is friendly to me when he calls for a reminder, which I appreciate so much.
Response from Star Storage
Hi Renata, Thank you for sharing your story with us, as it sheds a lot of light on your situation. A lot of our reminders and late fees are done automatically through our system, so it is not our intention to be mean. We hope you get better and wish you luck with your health concerns.