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4 months ago
Five stars all the way for both customer service and quality of work.
This company does an outstanding job, from the first phone contact and quick scheduling, through the reasonable, thorough estimate, to the excellent carpet cleaning job. Abe and Nathan worked hard to make our carpet look wonderful, and they were so personable through the whole thing. They went above and beyond what I expected, working harder on some really stubborn areas than I would have myself, and cleaning an adjacent doorway that wasn’t even part of the original plan. It makes us feel good to know that there isn’t soap residue or bacteria/etc. left behind, due to their patented high temp steam process. Would definitely recommend this company and their professional employees to anyone looking for a quality carpet cleaner in the Wichita area.
12 months ago
Steamatic is Great!
Steamatic did a great job for us! All my questions were answered (via email), and a crew stopped by my house and grabbed the area rug that needed cleaning from my front porch. Ditto on the return...dropped it off on the day it was expected, and the guys were great. Our only issue (and it is most likely 100% our fault!) is that the rug didn't smell good/clean when we got it back. Now, we had stored the rug in our garage for several months before me had it cleaned, and leaving it in that state for so long did not help the cleanup job Steamatic had to do. I just wish it had smelled a little fresher afterwards. But, the rug felt clean and looked clean, and we were so pleased with the service they provided.
1 year ago
I have used steamatic for several years always had friendly competent cleaners.