Steven Lang, LTD
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6 days ago
Professional and Great Service
I am very pleased with the professionalism of the front desk and the staff in the back. I switched my child to this office and am very grateful for their consideration. My child's anxiety level of dental visits has drastically decreased since switching to this office. I am very thankful and do not take it lightly. Thank you again for the professionalism and service.
2 months ago
Service was great, but the wait time was much longer than usual.
5 months ago
Professional and friendly
Staff very informative about children's treatment and parents concerns.
6 months ago
Today my sons appt was at 12:30 and when I got there at 12:15 the waiting area was already packed. We sat there an hour and 15 mins before he even got called to the back. That is ridiculous. I don't know if you are over scheduling Saturday's and maybe you should have a full staff on Saturday if you are going to schedule all these appts on top of each other on this day! Majority families probably schedule Saturday because parents doesn't have to work or miss work so you should adjust accordingly. this is my second time having to wait a long period of time before being seen. I will be looking for another dentist because it's ridiculous to wait that long with an appt months in advance.
Response from Steven Lang, LTD
I want to start by apologizing for the inconvenience the wait may have caused. We appreciate the feedback and will be looking into the situation. What I can share with you at this time is that this past Saturday we had more than the normal amount of emergencies and when a child is hurting we will always work them into the schedule. That being said we should be seeing the scheduled patients first and then the emergencies. We do recognize the desire for Saturday Appointments and do have more staff working on Saturday than during the week. At any time you wish to give the office a try on a evening instead of a Saturday we would be happy to see your son again. Our evening hours are Monday- Wednesday 5-7. Please rest assure we will be reassessing the schedule and the amount of staff on Saturdays. Sincerely, Dr. Steven Lang
1 year ago
ALL WENT WELL. FROM THE TIME I ARRIVED TO THE DEPARTURE TIME.
2 years ago
The visit was nice. I like that it didn't take long to be seen and friendly faces.
2 years ago
Great service time efficient
I came in with my son for his appointment and they were able to fit my daughter in as a new patient and her visit was fast and efficient would recommend to everyone