Stone Mountain Dental
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1 month ago
The dentist was very rude didn't seem sensitive to my pain and actually made fun of me because of it it was very painful and I've had my tooth pulled before but this was the worst she actually took the piece of my jaw and didn't even tell me only gave me Motrin 800 and when those ran out and I was still in pain I ask for some more and she refused to give me any unless I went into the office to see her mind you I'm not driving it didn't have the money to see her so I guess he just didn't care and after getting a wisdom teeth pulled out in a molar on the other side on the same day Motrin 800 was just not the appropriate medication to give me in the first she didn't greet me one walking in the staff was very rude they didn't greet me when I came in either this place is unprofessional and they use any reason to rack up charges and make you come to see them again
8 months ago
My first and second encounters with this business was pleasant and I had no complaints. However when it was time for me to complete my treatment my insurance company had not paid their portion and I was told I could only come in if I paid their portion. Not to mention I had already paid my portion $500 plus dollars but that didn't matter. So I asked could they offer me a refund and that was denied because my denture was already made. At this point I don't want the services anymore and I am out of $500 plus dollars. Clearly they need it more so I guess I will just take the loss. I will be reporting this to the BBB. Please ask questions before conducting any business just don't assume everyone is for you and on your side. I wanted to support a black business but I was burned.