Sun Valley Pediatric Dentistry - Avondale


10750 W McDowell Rd

Ste F610

Avondale, AZ 85323

Open Today 9:00AM - 5:00PM

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All Reviews

3 months ago
Waited over an hour for nothing
I don't know what happened to this place. When we started coming three years ago they were amazing. But it seems to be different people every time, and the newer dentists weren't nearly as good with kids as the first couple were. Disappointing, but nothing bad enough to switch dentists over. Until today. Today I took my kids for their checkups. We had an 11:00 appointment, for which we arrived a few minutes early. I signed in and waited. After nearly an hour (ridiculous but not unheard of for doctors' and dentists' offices) I asked how much longer it would be. The secretary said she would find out for me. About 5 minutes later, I'm told they missed my name on the sign in sheet and I was never checked in, (What??) and that by now all the dentists had left for the day. How they could have rowdy kids waiting in their waiting room, with their names on the list, and just, what, assumed their 11:00 never showed up (?) and then all the dentists leave... I cannot understand how an office could be that incredibly disorganized. I mean, we were the only ones waiting for a loooong time. How could they not notice us? My 4- and 2-year-olds weren't exactly quiet after waiting for so long. How did no single person in that office realize something wasn't right? Needless to say, we will never return.
11 months ago
High quality service
My daughter had a terrible experience at another office and was terrified of the dentist. This office how ever made her forget all her previous fears. The doctor and dental assistant where extra kind to my daughter and made her feel like she can trust the dentist again.she had one extraction some sealants and 1 fill all complete in one hour! The best part is she said it only felt like 10 minutes. THANK YOU! "SUN VALLEY PEDIATRIC DENTISTRY"YOU ROCK!
2 years ago
Friendly, reassuring, and full picture!
My daughter had a tooth extracted at this location. She was a little nervous but was reassured by the staff here. All of the dentist that she saw were kid-friendly, which is different from friendly. They took their time to make her feel comfortable with her procedure and helped me feel at ease too. Would definitely recommend this office!!
2 years ago
Hi I was in yesterday just first I want to say everyone is super nice, however every time my son has an appt it takes at LEAST an 1 1/2 hours and that is just for the simple things. I thought the whole reason for an appointment was to be seen at that time (give or take 5 or 10 minutes) not 30 to 40 minutes before we even get into a room. You will even email or call us to make sure we get there on time, so I think the same respect should go the other way also. Our time is just as important as yours. And funny thing we are the customer, shouldn't there be a better attempt to get us in on time. I totally understand issues come up, but this is every time we see you ( not exaggerating). I keep thinking the next time will be better, but no. And honestly your a good dentist but I will be changing. And if you think that is ok because you have so many other customers then shame on you.
2 years ago
High Quality of service
I have been bringing my son here since 2010 and I just love how the staff is always so nice. The dental assistants and the Dr.'s are always so pleasant and inform my child of everything they are doing so he knows what is going on. The staff at the desk too are always so nice.
2 years ago
Post what Insurance you accept
You need to post what insurance you accept. If you have a Dentist that comes in and does not accept all insurance that you say you accept.. Send him packing. We love this office, we drive from Buckeye to take our girls here. I never want to be told again that the dentist that is in the office does not take my Aetna insurance. If I am, I will go on social media and let everyone I know not to come to your office. My daughter had an injury, my wife took off work to take her in and to be told sorry the Dr doesnt take your insurance really has upset us.
2 years ago
Great with the kids
I love the way this group handles my kids. Patient, friendly and always explaining what comes next to calm their little nerves.
2 years ago
Always great!
Love the friendliness of the staff. Makes my kids feel at ease
2 years ago
Always great!
Love the friendliness of the staff. Makes my kids feel at ease
2 years ago
Professional & Friendly
We have 2 Children who have had braces put on from Sun Valley Pediatric and we are totally happy with their service. We highly recommend them and were sent there cause our friend is the Office Manager(Dina).She recommended us and we are Thankful our children are proud of their smile. Thank you to the awesome team from front to back. A must visit facility.