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2 months ago
Very professional, thorough, high integrity, very good windows
Super Window integrity began with the sales process. I needed 16 new windows and was first educated on how to find the right windows for my home. I was steered away from windows that were more costly but not needed. The salesman showed me what was needed based upon the climate, UV exposure, etc. He thoroughly demonstrated the functionality of the windows, hardware and showed me how they were easily cleaned and maintained. When he quoted me the price, which was all inclusive, including installation, warranty, clean up etc., I was pleasantly surprised. I placed the order, no money down required (even though the windows were custom) provided with an estimate of when the windows would be installed, and let me know the date of installation later. The installation team worked very thoroughly, installed every window precisely, and cleaned up my house inside and out very diligently. Every window had a tag applied stating that "This window was personally inspected by the company owner before delivery." Wow..I have never seen a product with the owner's personal inspection before. Oh, and a lifetime warranty too. I am one happy new window owner.
2 months ago
Great Quality product, exceptional service
We had 23 windows installed in our century old historic house. The entire process beginnng with selection, ordering, and installation was done professionally and efficiently. The team arrived on time,worked in a timely manner, and cleaned up meticulously. We are extremely pleased with the quality of the product as well as the price and work ethic of the company.
Response from Super Window
Thank you so much! Our NO MONEY DOWN policy of customer satisfaction seems to be paying off! We do all of our work first, and you pay only when the job is complete and you tell us that you are 100% satisfied with the job! Then we will give you an extra 30 days to live with your new Super Windows and make sure they are everything you expected them to be, before you make the final payment! Satisfaction guaranteed! Or your money back! We also give you a 90 Day ,Money Back Guarantee if you are not satisfied with your new Super Windows! This is unheard of in the window business. Lifetime satisfaction! If anything ever goes wrong with our Super Windows, we will fix them FREE! Guaranteed! Or your money back!