Superior Renovations and Construction
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10 months ago
Wish we had never used them
We met Shayne officially last July for a kitchen/ first floor remodel. There were multiple problems all along the way from lack of communication with the project coordinator (Christy), to the crew leaving their own lunch trash/ nails/ debris in our driveway and lawn daily, no call no show from the crew some days, complete lack of communication and coordination with the other company who did our floors- although we were promised this coordination, Christy caught in a lie about the lack of communication, poor workmanship on the molding and arches/ paint, holes in our ceiling from paint poles, paint slopped all over our doors and hinges and windows and blinds, a contract that says first payment "locks in start date".. not at all true in our case... an estimate full of zeros and low budget on the items we needed to pick- in essence we paid much more out of pocket on top of the estimated cost, Shayne suggested and estimated cost for 2 sun tunnels in our home (I was thrilled)- 1 tunnel unable to do at estimated cost of course and other tunnel unable to do at all ... and more headaches too numerous to list. I would never recommend them to anyone. **Note that our project was going on and delayed a bit due to hurricane**. That was completely understandable and no ones fault. It has no bearing on this review. My constructive feedback would be to only take on jobs you can handle and do not make promises you cannot fulfill. Also, honor your words and the contract you created for the business.
2 years ago
Very knowledgeable and professional staff
Our remodel with superior renovations and construction was handled greatly. They far exceeded our expectation and we are so glad we hired them. We highly recommend them to anyone needing remodeling or construction work.
Response from Superior Renovations and Construction
Thanks so much for your kind words. One of the best rewards of working with homeowners in our great community is hearing back from them on how much they appreciate our hard work. It is the happy customer that makes our jobs great!! So glad you are enjoying your new remodel.