Thom Law Office


8506 104 St NW

Edmonton, AB T6E 4G4

Open Today 8:30AM - 4:30PM

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All Reviews

11 months ago
Super Disappointed
I choose to return to Thom Law Office when we sold our second home. It was a terrible mistake. Because he failed to request the proper documents there was a delay and a hold on our payment. Closing/possession date was October 2, 2017. We currently still have an open file and not received any final payments due. No word from Len, no apology for screwing up............ I'm tired of calling and emailing............ Never again...........Next time I take my business elsewhere. Service here is the worst. Only bright spot was Debra, unfortunately personal issues eventually prevented her from providing her normal level of service.
2 years ago
Len did a great job settling my high conflict divorce.
Response from Thom Law Office
Thanks. I was glad to help you through a difficult time.
2 years ago
I was referred to Mr.Thom by Legal Aid about 10 yrs ago and my scepticism about high and varied legal fees and honesty of lawyers was alleviated by Mr. Thom. I found him to be knowledgeable, experienced, realistic and matter of fact when it came to the divorce proceedings leading to a reasonable settlement for both parties. Knowing how the system works he believed in negotiations, craft and compromise rather than aggression. Also his legal fees was reasonable. I would recommend improvement in legal secretarial services at his office (often lack lustre, erroneous and hesitant which could impact his image and business) but the front desk seemed pleasant and accomodating.
Response from Thom Law Office
You were a pleasure to have as a client. It is usually better to arrive at a reasonable settlement than having to litigate. Thanks.
2 years ago
Mom's Will
We were quite disappointed that the finalization of the will took so long and that we had to call so many times. There were mistakes in the various revisions to the will especially spelling and in some of the individuals mentioned in the will. We were happy that Len came to my mother's facility to sign the will and appreciate that.
Response from Thom Law Office
I am sorry that corrections had to be made. It is more difficult to do this when I am not at my office and have to go out to a persons residence to have a will signed. When someone comes to my office to sign their will, the corrections are made on the spot and at the same time. Of course, there is no charge to fix a mistake.
2 years ago
Service was not efficient enough. Have to call several times in order to contact the lawyer for important matters. The lawyer did not do regular follow ups and that lead to careless mistakes. Not recommendable....
Response from Thom Law Office
I am sorry we did not do a better job in communicating with you. I appreciate the feedback as it motivates us to change how we do business with a view to doing better in the future.