Toms River Family Dental
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4 weeks ago
Ordering parts for crown needed for implant
The required information was faxed to your office TWICE by my periodontist, Dr Thomas Schneider. I called a number of times to see if the appropriate parts were received. This took approximately 2 months. For some reason your office never ordered it. After much frustration, I requested my records since I intended to go to another dentist. Thankfully the assistant office manager, Dana, stepped in to help and you had the parts in 2 days. Had it not been for Dana, you would have lost our business. Dr. Khani took the impressions yesterday and I'll be back in 3 weeks for the completion of the crown. Hopefully things will go smoothly from here on out..