Travel and Cruise World

Travel Agent

71 Lake Link Cir SE

Winter Haven, FL 33884

FL Seller of Travel: ST32574
Open Today 9:00AM - 5:00PM

winterhaventravelagencies.com

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All Reviews

M
2 years ago
Excellent Travel Accommodations
My husband and I have been clients of Travel and Cruise World for a number of years. We have never stepped foot in the travel agency nor met Scott Moore or his associates. We didn't have to. All our bookings were and have been totally taken care of by either phone, and/or email. Having said that, we can honestly admit that all of our trips have been fullfilled with total professionalism, excellence, and knowledge with genuine warmth and care. We know we are in good hands. On occasion throughout the years, we had various requests, concerns, and some personal dilemma. Each and every time Scott and his staff were right there to do whatever it was and it was solved. We have total respect and trust for this travel agency. They have made our vacation trips unforgettable.
M
2 years ago
Our Rhine River cruise that we booked through Travel and Cruise World was 5-Star, and we thank Scott for suggesting we book on one of Avalon's Suite Ships with panoramic windows instead of a French balcony. But what was best about our booking with Travel and Cruise World is the service we received in Paris, when things were not perfect. Our hotel could not find our reservation and claimed that it had been canceled, although they were able to find upgraded rooms for us and the couple we were traveling with. I emailed Scott about 1:00 p.m. EDT on a Saturday afternoon to report the glitch. Within about 30 minutes, we received a phone call from Scott in our Paris hotel, confirming that the hotel had accidently canceled our reservations. In addition, Scott gave us the name of the hotel manager who had straightened out the error and the name and local phone number of the agency through which had booked our rooms, in case we encountered further problems with our hotel vouchers. We never expected that sort of service--way above and beyond.
W
2 years ago
Went way out of his way!
Scott went way above and beyond to help us plan, and make our trip wonderful! He even coordinated everything for my husband and I and also for my brother and sister-in-law, to be able to spend time together, and to make our trip perfect! Can't thank you enough Scott for all you did for us!! We will be contacting you soon to get our next adventure started!
R
2 years ago
We have planned to go to Alaska for years and Scott Moore at Travel and Cruise World did an excellent job in organizing our trip of a lifetime. He addressed every detail of our trip with the best precision and clarity. There were no surprises and the trip turned out to be just that the, " Trip of a Lifetime." My wife and I would strongly recommend this company for future trips they are very well organized. Sincerely Dr R.W. McCall
N
2 years ago
Personalized service unmatched
Scott and his staff have solved my problems, even before I knew I had them... Scott is very knowledgeable, informative, and will make constructive suggestions when necessary. I wouldn't think of going to a different travel agency. Nancy M
A
2 years ago
GREAT JOB!
We've been using Scott as our Travel Agent for probably 8 years now! always does a first-class job of helping us out!
P
3 years ago
He gives us the best arrangements for our trips
We have had 3 trips that Scott planned and all we do is get the pkg in the mail and go and enjoy. Very professional and well traveled.
P
3 years ago
Very noligible
Scott has always been able to get us the best deal for the many cruises he has gotten for us. He has also booked tours over seas and in the states that left us with no worries.
T
3 years ago
High quality service, exceptional, professional
Scott Moore and entire travel agency were wonderful. Would not go on another trip unless booked through them! We were told no rooms on Fall cruise that we wanted to take and Scott worked diligently until he got us what we wanted, thanks to him we had a fantastic trip!!!
C
3 years ago
I have booked over 4o cruises with travel and cruise world with great and complete satisfaction