Treasure Coast Home Theatre
Home System Installer
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4 weeks ago
...and all the way to Sebastian!, too!
I have everything GOOD to say about Rick Roberts! --- NO, I should say: I have everything EXCELLENT to say about him and his expert installation team! They spent a full 5 hours at my small 1023 SF home in "far-away" Sebastian installing a Home Theatre in the Living Room... and treated me like I had a $5M mansion on the ocean in Vero Beach! From my side, I had no idea what was involved in asking for a home theatre to be installed, never having had such a sound system, and was totally amazed at all the activity and communications needed from the attic plenum to down below in the home, with the crew pulling wires both down and up, and even drilling down into a stud wall below in order to hide any connections to the sound equipment (which they installed and hid inside my special high gloss black laminate credenza which I had ordered online and assembled just for this sound project). Even though in my business I am knowledgeable of computers, having been on them since 1983 -- I have quickly become a dinosaur at my age now of 71, expecially with all the technology which has happened in these many years. Yet Rick and his expert team did not assume that I knew any sound technical jargon, and before they finished the installation they took great care to write down simple instructions of how to operate the 3 hand-helds, which were part and parcel of the installation -- plus with additional encouragement to please email or call should any issue come up at all. In my past, I have had experience with various contractors who come into one's home, do their stuff, and then leave a giant mess after the job. But not with Rick and his crew! They were like "SERV PRO" ads on TV: there was no hint of any mess at the end, even though there were many boxes containing all sorts of sound items with packing materials (plus of course there had to be some construction dust in some areas, cutting into the ceiling for the 5 speakers, and they even had to saw into an accent wall made of stained wood planks in order to wire and hang the 55" Samsung TV), but not to worry because constant vacuuming as they worked together seamlessly as a team plus with constant removal of all the boxes and packing materials all contributed to keeping my home clean every step of the way during the entire 5 hours! All I can say is: PERFECT JOB !!!
5 months ago
Very knowledgeable, professional and informative
Prior to contacting Rick Roberts at Treasure Coast Home Theater I had purchased a new receiver, I became aware that my home theater surround sound was not working and I could not activate my full house speaker system. I contacted Treasure Coast Home Theater and spoke with Mr. Rick Roberts. An appointment was set up for a home visit and Mr. Roberts confirmed the appoint by email and telephone. Mr. Roberts arrived at my home exactly on time. He was extremely professional and informative, taking his time running through the system while he thoroughly explained useful instructions. Considering the time Mr. Roberts took going over the system,with no rush, I found that the cost of the home visit was extremely reasonable.
1 year ago
Best in all areas!
Rick is excellent in all areas. I knew nothing about home theaters, and when it was finally installed I learned a lot! Dealing with Comcast was very frustrating, but he took it on and got the job done. I love the TVs he recommended, and the speakers sound terrific both inside and out. I bought a very expensive system and I think it was worth every penny. Rick is also very, very pleasant and easy to deal with, and when you hae a follow-up aquestion he is very responsive. Five stars all the way!