Trinity CPM, LLC

Property Manager

Frisco, TX 75034

Open Today 9:00AM - 5:00PM

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1 year ago
Highly unprofessonal
This company employes individuals who do not comply with contracts made between prior management and tenants. The property manager Kristi Sutton at 3823 Bonnie View Rd, Dallas, TX. 76216 instructed United Tow to tow vehicles that did not have a yellow parking sticker or a valid visitor pass. She stated she issued notices on the outside of residents doors. I work a lot and odd hours. I paid my rent and left without owing them any money. Yet they contentiously had me taking lost with money. The children in the complex would take letters off residents doors and vandalize the property. Needless to say I never received a notice that vehicles were subject for tow. My vehicle was towed and when I requested my money back for my vehicle being towed she stated it was my problem and they would not issue my money back. The problem with this is. I signed a contract for the issuance of a purple parking sticker which was valid for the duration of my lease which ended February 2018. That contract was completely ignored. She and her staff talks poorly to residents. A resident came into the office to address the toilet over flowing poop water. Her assistant Kim told the resident to deal with it, it had to wait. I wouldn't recommend retaining this company to oversee any property. I requested a free month of rent due to my vehicle being towed and having to overdraft my account. I was not able to drive for Uber my part time income due to the fact I was unable to gas up my vehicle due to the overdraft on my account. Their only concerned with receiving a rent payment. They could care less about the living conditions they subject residents to endure.Kristi Sutton told me I wouldn't receive a dime of my money back unless I took the YouTube post down. Forget the money. I rather the world see what type of property management Trinity CPM LLC employs and the type of properties they truly manage. I even called the main office and spoke to Chris asking for my money to be returned. Only to receive a response of "I am well aware of the situation and Kristi is handing the situation. To this day I still have not had my money given back. The below links shows you just that.