Trinity Dental Care
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9 months ago
Bullies, Theft, Unethical Business Practices - STAY AWAY
False advertising of $59.00 exam, x-ray, cleaning for new patients. I go in for the service, they do x-rays, doctor chats with me about his diagnosis and recommendations, recommends deep cleaning and they refuse to do the requested cleaning for the promotion advertised and mailed to my house and the coupon I brought. They refuse under the guise of ethics as I need a higher level of treatment, but I still need to pay for the x-rays and exam. I tell them I am a provider and you are to give the client the treatment they seek as their coupon advertised a combination of services. I decline to pay for what they held me hostage with and said they had performed, x-rays and exam, and the officer manager threatens to file a false theft of service report on me. I had to pay the $39 to avoid false charges on my record, having to retain an attorney and possibly go to court to defend myself. If you look on their website they have a promotion for $19 exam and x-rays for new clients so the office manager robbed me of $20.00 extra by threatening report of false charges http://www.trinitysmile.com/promotions.html Highly unethical. I am now paranoid this obese office manager with the horrendous bob haircut that is not flattering of her face, I wish I could remember her name, is capable of calling in other false claims because I rubbed her the wrong way! I am a professional and she is exploiting the fact that I am fearful of false charges to rob me of money. Stay away from this place. Official complaint submitted with BBB and efforts underway to post unethical business practices across social media!