Universal Dental Clinic - Buckner
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2 months ago
Overrall Good Service
Front staff was friendly but had to wait over 20 minutes before being seen, otherwise would have given them 5 stars. The dentist and dental staff were very nice. They did a wonderful job with our little ones, constantly asked our children if they were ok and stopped for breaks during cleanings. The giveaway toothbrushes, dental wash and floss were good quality also. Overall good job and service. We will go back again.
2 months ago
Started not so good but ended on a good note
I initially selected this dental office because of the convenience business and weekend hours and location. Unfortunately, upon making the appointment I learned that the doctor only saw patients with certain insurances on certain days and not weekends. It made me feel of out sorts. We arrived a few minutes early and I had my paperwork ready ahead of time to reduce waiting time, however we still had to wait about 20 minutes before being seen. Front staff was friendly during this time. Dentist and staff were very pleasant and empathetic to our needs. They constantly asked our children if they were ok and stopped for breaks during cleanings. They did a wonderful job with our little ones and offered good advice to us parents. They also gave our little ones electronic diy toothbrushes vs regular toothbrushes.