Waters Edge Dental

Dentist

2644 S Ridgewood Ave

South Daytona, FL 32119

Open Today By Appointment

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All Reviews

C
6 months ago
Wrong! Unethical practices.
When I called to schedule a new patient appt, I asked if they accepted Humana Dental, gave my ID# and was told yes. That our cleaning , x rays and checkup would be covered. So, I choose to make the appointment for my husband to have the checkup, cleaning and xrays that Humana pays for in full 2 times a yr. We got there, no one said a word. Knew we had Humana, asked for our cards. Still nothing abt not accepting Humana, nothing abt asking if we wanted upgraded x rays, upgraded cleaning or upgraded doctors visit. No options of upgrades...nothing by anyone.Then after it was all done. They take us into a room with an L-shaped desk and start talking abt financing....I was like wait what? She proceeds to tell us if they file our insurance it will cost us way more than if we just pay their 99.00 special. I asked, why are you not accepting Humana??? Why are you doing this?? I mentioned what she was doing was insurance fraud!!!. So I called Humana. Humana said yes they were a Humana provider, and what they did was wrong. I put in a complaint and Humana is. c urrently investigating it. However, today, the "plan coordinator" of Waters Edge actually filed all the insurance for way more that either of us received. Now they say our balance is over $500.00 and of course they did nothing our plan covered. Everything over the top. Like how is teeth cleaning so different. They said they accepted our insurance, they knew what services we were there for, they gave us no option on what services to choose or an option to upgrade. They act more like a used car lot than a medical professional!! Do they think if your retired, sick and you live in Daytona, that this is ok??? Nothing abt their actions or practices are ethical, moral or legal! No medical professional should be allowed to treat ppl like this. I am sure not done. No older person should be treated like this. Especially, one who is a disabled 15 yr USMC officer, as my husband is. Wrong! Wrong ! Wrong!! on so many levels.
M
7 months ago
Excellent choice for Dental work
Dr. Bannan and his staff are fantastic. I wish I found him sooner by all means. Go once, you’ll gladly go back. Very knowledgeable, personable, punctual, trustworthy, and affordable. I’m so thankful to have found Water’s Edge. The staff here keeps a friendly and comfortable atmosphere, not to mention painless procedures. Hands down my favorite dentist, VERY highly recommend this team.
J
2 years ago
Excellent service and wonderful staff
Everyone is polite and kind. The procedures were done painlessly and I was able to get my appointments quickly, without a six month wait!
R
2 years ago
High Quality Service
Whatever dental needs you may have Waters Edge Dental is definitely the place to go. Dr. Bannan and his highly trained staff are efficient, caring and understanding, and your dental problems will be attended to promptly using the newest equipment and techniques.
A
4 years ago
Good background music.. Options for treatment was explained in a comfortable atmosphere.
L
4 years ago
Staff was welcoming and very professional, answered all questions and explained in detail what they were doing and what needed done.la
A
4 years ago
The staff of Waters Edge is caring, personable, and professional. The staff takes time to explain things to you, even Dr. Bannon spends time consulting with you, and he is very gentle with his dentistry. Welcome to Florida!!
C
4 years ago
The staff is always knowledgeable and always fast and friendly.
A
4 years ago
I was very happy with my consultation. Everyone was very helpful and informative
L
4 years ago
This was an excellent experience start to completion. I was treated with care and concern and every step of my procedure explained. Many thanks to Dr. Bannan, Nicole and Kathy for their professional, caring and kind treatment.