West Coast Dental of North Hills
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3 months ago
Poor customer service
That schedule my appointment at 10:00 am and I was not call in to the waiting room Almost clase to 11:00 am . Waited about an hour. I don’t recommend this facility change dental office. Poor customer service full of excuses
7 months ago
I leave in tears everytime I go...
I noticed the dentists both male and female do not change their gloves between patients. They just walk over to the next person and start feeling and picking around. I was talked into dentures and a partial. I had to make payments and by the time I finished paying off the payments just less then a year later I am told I have to pay 4000.00 or dentures where I had the partial. They had to pull healthy teeth for the denture and my insurance won't pay for another denture for 5 years so I am screwed. My denture never fit! Now to go to upper dentures too I would rather die! They did not give proper advice on the partial when I left there and there are consequences to that. I would have taken better care if they had given proper advice since I paid over 2000.00 for the partial. Do not go there, do not let them talk you into anything drastic especially if you have to remove your healthy teeth. It is wrong what these people did to me and I did not feel like they cared.
10 months ago
Office and Staff ok
Long wait. It took 2 hours from my arrival to get x-rays. They overbook like crazy and charge a lot for services not covered by insurance. I wasn't eager to open up a Care Credit line so I was of no use to them. The lead dentist waved me away. Will I go back ? NO!!!' Did I mention that I was a new patient?