Westerville Smiles


6742 Cleveland Ave.

Columbus, OH 43231

Open Today 9:00AM - 5:00PM


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All Reviews

4 weeks ago
Went well
Experience was good for going to a dentist.
4 weeks ago
Great family business!!!
Iā€™m from Columbus but have lived in Chicago the last 4 years. Since their opening, I only get my oral care done by the professionals at Westerville Smiles. Dr. Warden and his staff is kind, respectful and above all HONEST. I highly recommend this practice to any and all families.
4 weeks ago
Ignored my daughter who had a scheduled appointment
Unfortunately, this office will not be our future dentist office for my family. I read such good reviews and was excited to find a dentist office close to home that accepted our insurance. I made appointments for two of my daughters, arrived a few minutes early and they scanned our insurance cards. My oldest daughter they took back within 15 minutes which is acceptable, I know doctor's offices are not always on time. However, my middle daughter sat there until after closing time without even being address or called back. At 5:05 my oldest came out, her appointment was finished and yet no one had even mentioned why my other daughter was not seen. No apology, no offer to reschedule, NOTHING. I had my 3rd daughters appointment scheduled for the next day, needless to say I cancelled that and will be looking elsewhere. I am an understanding person but the customer service skills on the office part, whether its the receptionist or the office manager or whoever, are severely lacking. I would have been a happy customer to come back had someone mentioned they would not be able to see my other daughter even though she had a scheduled appointment. Again, this has nothing to do with the actual dentist as he was not involved in any of this part. But, hopefully this review will help the office learn some customer service skills for the future customers. When I asked the receptionist if this happens often, she said yes. Again, did not apologize or anything. As a single mom of 3 teenagers, my time is very limited and I am not happy I have to spend the time researching other offices and getting new appointments.
1 month ago
Thank you Dr Warden!!
1 month ago
Great Dentist
Dr Warden is a great dentist, the whole staff is very friendly and helpful. Would highly recommend.
2 months ago
Super crew!!
Doctor and staff super nice people
2 months ago
amazing friendly and took me as am emergency walk in
quick friendly clean professional. very kind and family oriented. works with dental plans and payments
2 months ago
Extraordinary Service & Care with an Exceptional Staff!
Would never go anywhere else! šŸ˜ƒ
2 months ago
High quality service
I was very nervous going in because of a bad experience i had with a different dentist office but this dentist and his staff were so patient and compassionate that it was very easy to endure!
2 months ago
Smart and Compassionate care
I love this Dentist. So compassionate and smart. Very trustworthy.