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1 month ago
Always fast and friendly thank you
3 months ago
The staff is very professional, helpful, and friendly.
4 months ago
Very professional and efficient staff.
Both my son and I went through the orthodontics experience with Dr. Jan and staff. He had regular braces and I had invisaline. We were always very pleased with the professionalism and flexibility of the staff. And our teeth look great!
6 months ago
Not happy about your service, care or communication.
My daughter was seen for an re-check appointment today and we were told we would be looking at retainers at the last 3 appointments. Today's appoinment My daughter was left unattended in the dental chair for most of her appointment which lasted over 1 Hour.. This is way too long for this type of appointment. ... and then once again we were told that she would talk about retainers at her next visit. I am concerned about the lack of communication and disconnect.. this was never the case with my 2 other daughters who worked with Dr. Sabbott. It seems you are short staffed a lot and I was not the only person complaining about this in your waiting area today.
8 months ago
high quality service, professional and friendly
Always wonderful service and friendly..definitely recommend to anyone !
9 months ago
Excellent customer service
The whole staff is extremely nice, helpful, and supportive.
10 months ago
Got us in for an "emergency" very quickly.
My son broke his retainers and we needed to get in quick. No problem! They were awesome!
11 months ago
Everyone here is great to work with!
1 year ago
Professional, Quality Service
My son has been a patient now for almost a year & a half. We picked Dr. Jan to do his braces because we felt that she and her staff provide great personal service, we don't feel as if we're in a production line. We've checked out other orthodontists in town, and I felt that Dr. Jan was the one that gave the most complete and comprehensive answers to my many questions about different options for braces, pros/cons of each, how/why they work differently, etc. From the first appointment in which Dr. Jan took time to answer all of our questions and her staff gave us the full tour of the office, to the one today where my son got his braces off (Yay!), everyone have always been very professional and friendly, and made us feel at home. Dr. Jan will come out to the front to say "hi" and visit for a while, if she's not busy with patients. The front desk staff is always friendly and helpful. We've never had to wait more than about 5 minutes for our appointments, and generally there's no wait at all (so make sure you get there on time). If you're looking for an orthodontist, I highly recommend them!
1 year ago
Polite and Understanding
The staff at Yamashiro do a fantastic job of making the experience as pleasant as possible. Each time I have an appointment, I am greeted with warmth. They are very sensitive to understanding that the process of braces can be difficult and offer realistic solutions to obstacles without the patient feeling that they're not complying with the protocol. Highly recommended!