York H-G Properties, LLC
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5 months ago
Way too many issues
I have been living in one of their properties since March. I am very disappointed. They are unprofessional, they are not timely. They didn’t tell me I would need to supply all of my appliances until after I had already paid the security deposit. My kitchen floors were not installed until the day after my move in date. The gas heater did not work when Columbia Gas came to turn on the pilot light. They left a huge mess behind after they said they would clean everything, then it took them days to come clean out the big stuff they left behind. They didn’t even bother to remove the bookshelf out of my one year olds room that was literally about to fall down. I had to clean out the drain in the bathtub because it wouldn't drain, it was clogged up with the old tenants hair. The kitchen sink was also backed up in my first month of living there. The apartment was disgusting when I moved in, and when I had them come and look at the apartment they said the “cleaning company” didn’t do a very good job. My mom has been a cleaner for over a decade, there was no “cleaning company”. They also promised to replace 4 windows that either have no locks or are completely dry rotted. This was promised almost 2 months ago. I was told that they are waiting for another project to be approved, which I do not believe. The first day I moved in I noticed that my front door window pane was not even fully attached to the door. One day I came home and the back door was rotted off the hinges, I thought someone had broken in! The bathroom leaks down into my kitchen. Several outlets were not working and one was even fully fried. I am not allowed to have pets, but my neighbors are all allowed to have pets that repeatedly poop in my yard (and H-G owns the entire row of homes.) They said they would fix the light in my daughters room 2 months ago and they never came to do it. My daughters door doesn’t close all the way and the lock they have on the door to keep it closed does not latch. My neighbors are also all paying less than I am with nicer homes than mine. They charge a $17 convenience fee if you have to use a credit/debit card to pay your rent, which is a huge ripoff. The steps are loose. The new kitchen floors aren’t even and I have tripped multiple times. I cut my toe and was excessively bleeding because they left nails pointed outward where the carpets used to be. The only reason I’m giving 2 starts is because they always put on a nice front and the rent price is cheap for the size. I have tried to stay calm, but they do not care about me and my daughter or all of the issues we’ve had in this apartment. I would not recommend them to anyone until they come in and do a sweep of my home, clean it like they were supposed to, and fix the crappy doors and windows.
2 years ago
Thorough, Professional and Friendly
Jennifer Staub has been a trusted Property Manager and Realtor of mine for more than a decade. During that time she has proven to be invaluable. Jennifer is exceptional at determining the rental price for property and making adjustments in keeping with the market. Jennifer’s skills at screening potential renters has given me long term, dependable and steady rental income. Jennifer is proactive in determining future repair needs and giving me information in a timely manner. Jennifer has contracted repairs to be done and oversees the work with a watchful eye on detail and cost. A true property management Professional, Jennifer always strives to improve herself and progress in her field. This year she was able to assist me in her capacity as Realtor. I listed a property with her that sold at full market value, in a short time, without a single “hitch”. Jennifer is extremely knowledgeable in her field, resourceful and enthusiastic. She communicates well and loves people. Jennifer is an asset to have on your team and I would definitely work with her again. - Marlene
2 years ago
Experienced, Professional and Friendly
My experience was a real life saver! No worries, and always certain things were being done in the most professional, capable manner. Would certainly use this company again!