Ace Handyman Services St Clair Shores
Handyman Service
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Tammy W.
1 month ago
Recommends
Excellent
Tommy did a super job of getting all my handles installed. I had over 50. Tony took the time to review options with me to see what I would like best. He was quick, efficient, professional & friendly.
Response from Ace Handyman Services St Clair Shores
Good Afternoon Tammy, Tommy does do a super job!! He is quick, efficient, professional and friendly! We install kitchen hardware in Rochester all the time. We appreciate you taking the time to fill out this review.
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Austin S.
1 month ago
Recommends
Service review
When Zach came over and looked at our home he was awesome and super friendly. He explained everything in detail, helped make suggestions and was very knowledgeable. A few days later we received our quote and decided to proceed. 3 days later after us following up with the company about the project, they revised our quote and it DOUBLED. Also, had to pay a $99 service fee just to get a quote.
Response from Ace Handyman Services St Clair Shores
Dear Brian and Wife, My deepest apologies. I can understand how excited you were and then how disappointed you became. I misunderstood the estimate and gave you the wrong information. Thank you for taking the time to discuss it with me. You will see the $99 consultation fee as a credit on the invoice when the work is completed.
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Sue G.
1 month ago
Recommends
Good experience.
Response from Ace Handyman Services St Clair Shores
Good Afternoon Sue, We are glad that Tommy provided you with a good experience. Thank you for the review.
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Julie K.
1 month ago
First time experience with Ace Handyman Services not as I had hoped.
Tommy was the serviceman who came as the handyman representative. He reviewed what was needed and then proceeded to check out coat closet door track and dryer vent issues. He complained during the repairs, stating the job was more difficult than he thought it would be. Took an excessive amount of those replacing the dryer vent, cracking the unit I had, chipping Brock for the wall, and then having to go get another unit, though initially I had agreed for him to go buy a different one. I had to ask that he clean up the caulk job as it was black caulk against a light brick and was very uneven. The work was completed, but I will look for another source for further work.
Response from Ace Handyman Services St Clair Shores
Good Morning Julie, I am sorry that your experience was not as hoped. We pride ourselves on 100% satisfaction and would love to make this right for you. I reached out to you and left a few messages. We warranty all of our work and would come out to do the project to your satisfaction for no extra cost to you. Please feel free to reach out if you change your mind.
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Dave S.
2 months ago
Recommends
They were very quick to answer my call and send someone to give an estimate. The man who came was knowledgeable and ultimately provided excellent service. The only thing I was unhappy about was they charged another $70 service fee to come out and do the work.
Response from Ace Handyman Services St Clair Shores
Good Afternoon Dave, Thank you for taking the time to leave a review. We do our best to get back to our customer's in a timely manner. The Craftsmen are knowledgeable and provide excellent services in Sterling Heights. Thank you for putting your trust in us.
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Linda C.
2 months ago
Recommends
Professional, friendly and high quality work.
Couldn’t believe how hard it was to find a company to do a small vinyl siding repair. Contacted Ace Handyman services and was able to set up the repair in a responsible time period. Can’t say enough good things about the tradesman, Cooper, that worked on our home. He was knowledgeable, efficient, friendly, professional and with high quality work.
Highly recommend Ace handyman service.
Response from Ace Handyman Services St Clair Shores
Hi Linda, We are so happy that we were able to help you with your siding project. Cooper is knowledgeable, efficient, friendly, professional and does high quality work. Thank you very much for this wonderful review.
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Chelsea H.
2 months ago
Recommends
Professional, Timely, and Quality Work
I requested a eservice for next week. They called and said they had availability that same day! I had a tech at my business and working within 2 hours and finished in within an hour and a half. He was efficient, nice, and did a great job!
Response from Ace Handyman Services St Clair Shores
Good Morning Chelsea, Thank you for your repeated trust in our services. Our multi-skilled craftsmen are able to help with all your needs. Thank you for taking the time to leave a lovely review.
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Tim G.
2 months ago
Recommends
High quality work!
Cooper did a great job working a door frame to fit a new door. High quality work, creative solutions and a very nice guy!
Response from Ace Handyman Services St Clair Shores
Good Morning Tim, Cooper does do a great, high quality carpentry work. He creative solutions bring value to his customers in Rochester. Thank you for taking the time to leave a review.
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Len Y.
2 months ago
Recommends
Ace handyman
Friendly and efficient.
Response from Ace Handyman Services St Clair Shores
Hi Len, Thank you for leaving us a review. Tommy is friendly and efficient. He is multi-skilled and does work in Clinton Twp.
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Len Y.
2 months ago
Recommends
Friendly efficient service man. Completed several tasks in the 2 hours.
Response from Ace Handyman Services St Clair Shores
Good Morning Len, Thomas strives to be friendly and efficient. We do "Honey Do List" in Clinton Township all the time. We appreciate you leaving a review.