Good work quality, small issues
Overall the finished work product quality was good. Small issues though. Didn’t put down any covering in entry way, or suggest covering furniture in entry hall so work dust was constantly tracked all over and covered all the surfaces on entry hall furniture. Didn’t offer to cleanup those spots afterwards. I had to ask for the main work area to be cleaned just to avoid tracking the dust out after the job was done. Small gaps in communication during certain parts of the job. If you take a curtain down and don’t intend to put it back up for some reason, that’s something to be discussed on the first day and addressed. Not at the end of the job when you’re settling up. If you get a wrong part, you offer to go exchange it (non billable time) and make it right. First option should not be letting the customer know they can exchange it and what to look for. Each thing is a small thing and not worth getting worked up over, but cumulatively they can leave you wanting just a little more consideration.
I have no complaints about the quality of the work that was done. The price was fair enough for what was done. Difference is that I’d have paid a little bit more to have a little more consideration of the smaller things that make an “ok” experience into an awesome one. I’d use the company again for some small odd jobs, but I probably wouldn’t do larger projects again.
Ace Handyman Services North Houston