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4 months ago
Extremely satisfied customer.
On December 28, 2018 we had to have our bathroom redone by Bath Fitter. After 3 years the seal had began to come loose and water was caught between the liner and the original bath tub. The technician named Bruce showed up early (7:45 AM) and was an extremely hard working young man. He seldom slowed down would not take a break, even when we encouraged him to do so on many occasions. Bruce was polite and well knowledged in his craft. I would recommend Bath Fitter and Bruce to anyone looking for a new bathroom. I wish every contractor we have dealt with was as good as Bruce.
10 months ago
These people are really good , they stand behind there word, they explain how things are going to be done and is this what you want because they want you happy. We are very pleased with our bathroom, and so easyto clean. Thank you so much.
1 year ago
I am letting Bath Fitter bring a replacement liner. I was told there will be no refund on a liner that was hacked up. It was cut too short all around the top and caulked with an extra wide caulk line that was piled up in the corners. The corners that were rounded for a fit in the square corners. My tub was covered with black primer. But the liner didn't touch the tub except the bottom. There was an inch wide line of primer across the floor in front of the tub. The liner sat an inch out in front of the tub and ii floated in the air on the sides. I was only made aware of this because a crack came in the bottom of the liner and they removed it because of the crack. The poor fit was hidden by excess caulk. The liner has not been in a year. The precise measurements were made in less than 5 minutes. I didn't see any special tool, not even a tape measure. 2nd measurement took less time. Only tool was a metal notebook. Instead of listening to my concerns. I'm assured the liner was the right fit and it would be put in correctly according to the secretary. And how soon do I want it. I don't. I feel like I have no choice or lose the purchase price which is too much too just drop.
1 year ago
Tub liner and doors
Our exp was fabulous. The installer that came out was very knowledgeable and informative. The went through the process throughly. Cleaned up everything fablous job. I reccomend Bathfitter to anyone. I was referred to them by my parents. Thank u
Response from Bath Fitter
Hi Amy, thank you so much for sharing your experience! Our team prides itself on delivering an outstanding product that will delight you and your family for years to come. Thanks again for your business!