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7 months ago
I would like to mention 2 minor snags in my bathtub installation: First, when Josh, the salesman was here, we agreed that no new curtain bar was needed. The existing bar would be re-used. Joe, the installer called me in when he was ready to remove the bar, and said he assumed I didn't want it, and he was going to remove it "and break it. " I said, "No! The salesman assured me that it could and would be re-used, if I preferred, and I do!." After I repeated that he should NOT break it, and SHOULD use it again, Joe agreed to do that. I think, in future, you might want to make sure the installer knows what salesman and customer agreed on. (Why Joe wanted to break the bar, I have no clue, even if he did remove it.) Also, you might remind Joe that if he unplugs an appliance to use an outlet, he should remember to plug the appliance in again when he's done. He unplugged my electric mower. It was OK, though, because I didn't need it that day.
9 months ago
This is the fourth bathroom surround that I have had done with Bath Fitter - good service - guys were great - cleaned up - professional - explained things - I am very happy - and I know that if I have a problem, I can call and it will be taken care of.