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Dick and Donna R.
5 days ago
Bathroom shower remodels
In March of 2018 a sales rep. came by from Bath Fitters and sold us on the idea to remodel our showers in two of our bathrooms. The gentleman left the company a couple of weeks after he sold them to us and Claudine Soulard came to the rescue because of her we decided to stay with the order. The gentleman that came by and sold us on the idea measured some things wrong so Claudine straightened things out.As of yesterday, July 9 the jobs were completed and they look great. All the people in the San Antonio are friendly and easy to work with. They do need to work on returning calls better. That was our only complaint. Thanks Dick and Donna Runyan
1 week ago
Very helpful and friendly
The design consultant was Claudine. There were many choices and she helped me choose which one. She was very knowledge of the products and explained everything in full. Very pleased with everything start to finish.
2 weeks ago
Prompt, Personal, Professional
We had a tub liner and walls installed along with new fixtures, soap dish and corner shelving. Bathfitter started the job ahead of projected schedule. They arrived on time and were very personal and professional . This applies to our salesman Abel, the plumber and the two ladies that installed. The job was completed in a day and they were very careful to clean up afterwards. They even lined the pathway to the bathroom with covering to protect our floors. The result is absolutely stunning.
4 months ago
Looks beautiful/better than we expected!
Derek just finished our installation, and we couldn't be happier. Derek is truly a professional; he answered all our questions, and when I expressed a doubt about how the finished product would fit in our bathroom, he explained the whole process and I was greatly reassured. Our bathroom window presented a problem, as it is square on three sides with an "eyebrow" top. Derek came up with an innovative solution and it looks great. He also worked very clean. We had a very positive experience with Derek, and our Bath Fitter product exceeded our expectations.
Response from Bath Fitter
Hi Cheryl, we’re thrilled that you had a great experience and that Derek went above and beyond to ensure your satisfaction. We'll make sure he gets the well deserved recognition. Thank you again for your business!
10 months ago
Looks great/what we had expected!
Looks great/what we had expected - Thank you! Derek knows his business and is a true workman that shows his pride in his work and the product." - Larry G. - San Antonio, TX
Response from Bath Fitter
Hi Larry, we are glad to hear you love your new Bath Fitter product. We appreciate the call-out and we will make sure Derek gets the recognition he deserves. Thank you again for your business!