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1 month ago
I was extremely happy with your service. In a few short words "Satisfaction guaranteed" is the only way I can describe how you handled my order !
1 month ago
The experience was excellent. On-time arrival for an estimate. Clear explanation of costs, where additional charges would be incurred. Quick turnaround of estimate, follow up on appointment for construction, arrived on time to do the work and completed the work as estimated in both time and cost. Very clean workmanship. Installation fully explained. Polite installers. And the install looks and works great. If you want/need this type of installation, I would say that this is a company you can have confidence in.
2 months ago
I recently had my bathtub and shower done by Bath Fitter. The outcome looks amazing, definitely an improvement. My only 2 suggestions would be for the shower, one to design a drain that catches hair or can easily be removed to periodically clear out hair. And second to make the shower floor sturdier as it feels 'squishy' when stepping on it. Also water tends to pool in those slumped areas. I would definitely recommend having Bath Fitter for a bathtub installation. As for a shower it depends if you can live with a 'squishy' floor. From the administrative side, although there was a financing plan, there was automatic billing for the first installation in full. The followup was poor but it did eventually get resolved. I gave a 3-star because I'm mostly happy with the installation of my bathtub but because I use my shower daily this has the largest impact of my experience. And although Bath Fitter may be more affordable compared to a renovation, it's still no chum change and having to clear up their improper billing was no easy task.
3 months ago
High quality service, professional and polite.
Work done very well and fast. Within a day it was done. Worker worked without a lunch break, only a short 15 min break and worked later to complete the work in a day. This is excellent as the bath fitting was estimated for two days. With the one day completion, we could use our bath in 24 hours instead of 48 hours. Very much appreciated. One recommendation : the worker should have checked the supervisors notes of height Of shower head and curtain rod. Because it was put too high, he had to come again to fix the situation. But it didnt cause us any hardship at all and it got done nicely and to our desire.