Delaware Heating & Air Conditioning Service Inc

HVAC Contractor

11 McMillan Way

Newark, DE 19713

Open Today 7:30AM - 4:30PM

delawareheatingandair.com

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All Reviews

M
7 months ago
Exceptional Company & Service
I would highly recommend this company to anyone who is interested in replacing their HVAC system. My first impression when I was trying to determine which company to go with, my interview was truly amazing. Usually you would have to tell someone that is doing any work in your home to cover their feet. Not the case with the representative of this company. This practice was also extended to the actual technicians who installed the system. In addition, I thought it was going to be an 8 hour project.... not the case. In fact, it actually took these three contractors only 4 hours. They performed like a well oiled machine. Even had my cooling system set up before it began to pour raining outside. To me, that was truly exceptional and efficient service. They explained what I needed to do in order to maintain my system as well as how to replace any filters. I was even surprised when one of the contractors requested my vacuum cleaner to clean up the excess debris! Again, not every company would go to such lengths. This company also follows up with you and sends "thank you" notes to ensure your satisfaction and repeat business! As I mentioned in the beginning of this paragraph, I definitely recommend this company over many of the others. You will be very satisfied with their services and reputation. I hope this company continues to offer such quality services especially in this day and age where many companies take short cuts and leave their customers very dissatisfied.
F
9 months ago
WOULD NOT RECOMMEND THIS COMPANY.....
Contacted this business for an Estimate for one of my rentals, full heating and central air system. Gentlemen assured me he would have me an estimate by the following Friday. Friday came and went. NO ESTIMATE. I called them the following Monday to check on the estimate, spoke to a secretary I believe, who assured me she would check with Gentleman who was supposed to get back with me after he got out of his short meeting and either he or she would call me right back. 4 hours later still no call. I called them back one last time and secretary said estimate would be emailed to me by the end of the day. STILL NO ESTIMATE. Regardless to say I would not do business with this company and would not recommend them.....
Response from Delaware Heating & Air Conditioning Service Inc
Mr. Mondzelewski, We are sorry our company did not get back to you with your estimate in the time manner in which you were promised. We have rectified this issue in house to avoid any future delays.
S
1 year ago
Quick and reliable service
One morning we woke up without heat, My husband called Delaware heating and cooling, who put in our heating and cooling systems several years earlier. I thought, "Let's see how long it take to get the services man out on a fidget day". Well, was I surprise he was coming the same day. We had a thermostat which had broken and needed to be repaired. He put a new one that same day and we were back up and running before the school bus dropped of the kids. I have to say that Delaware Heating and Air Conditioning were great ! They get five thumbs up from me ! Thank you !
Response from Delaware Heating & Air Conditioning Service Inc
Glad we were able to get you and running and before the kids returned from school! Always a pleasure serving you!
D
1 year ago
Reliable service
Always on time and they fix the problems the first time out. Bill was my repair man and he was an absolute pleasure to have in my home. He was very knowledgeable and personable. Thanks DH&C.
Response from Delaware Heating & Air Conditioning Service Inc
Bill sure is an excellent tech!
K
3 years ago
Professional and knowledgeable
I have a heat pump system that is only 3 years old. (Installed by a different company) and have had nothing but problems. It was hard to get someone out for service. Delaware Heating and Air has been such a blessing! They came out quickly and diagnosed the problem the first time. When parts were needed, they ordered them right away and installed them as soon as they came in (only a few days!) The technicians were knowledgeable, professional, and very courteous. I am just sorry that I had my system installed by someone else. If I had used Delaware Heating I am sure that I would not have had the problems that I have had! I HIGHLY RECOMMEND THEM!
P
3 years ago
Friendly amd knowledgable
When my electric bill skyrocketed during this [past winter, I called Delaware Heating and Air conditioning. the owner Frank Bartusski came within days to see what could be causing the problem and solved one of the issues at once. Then Joe came out about a week later and found another problem. They were prompt, reasonable and very knowledgeable! I would heartily recommend them.
B
3 years ago
Thanks Delaware Heating and Air!
On a hot day with no air conditioning we placed a call to Delaware Heating and Air and were genuinely pleased with the great service, great prices with no sales pressure tactics! We were greeted by a polite, efficient, savvy tech who got the job done for us.