Four Seasons Sunrooms

Sunroom Contractor

8345 Hall Road

Utica, MI 48317

Open Today 8:00AM - 5:00PM

sunroomsuticami.com

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All Reviews

S
4 months ago
DO NOT use this company
Extremely dissappointed and would not recommend. We chose to use Advanced Builders to put a LifeRoom on our home in the beautiful lakefront of St Clair Shores after seeing various ads about this new style of “indoor outdoor” entertaining space. We really fell in love with the privacy that the electronic screens seemed to offer as well as protection from the wind. However, we should have done more research on this “building company” before signing on the dotted line. We made the decision to purchase this 22K+ glorified screened in patio because let’s face it, it sounded awesome but boy were we mistaken. Not only did the salesman (who we haven’t seen since the day he sold us this unit and collection 15K in deposits)... promise it would be ordered and installed in 6 weeks; keep in mind we ordered in May of this year but the unit itself wasn’t even installed till mid August, red flag number 1. Then, it took at least 4 weeks for them to install the unit in full.... Even though they said the install should only take 3-4 days to put up; red flag #2. Immediately after install we were not satisfied with the overall quality of craftsmanship that the unit had. Chalk job was awful and not even complete, seams were joined together by painted pieces (not even color matched) of sheet metal with proud large bolts sticking out of the frame... the accent trim work was bent all over and gutters stratched like they fell off the truck. We called their office to ask if the guys were coming back (after not seeing on the job site for a few more days) and we were informed the job was complete. We explained the visual concerns and a contractor came out to “fix” it, which visually ended up looking like a awful bandaid; red flag #3. Quickly after this, we got some rain and the unit started to leaked all over our new sectional and dining table set that was purchased specifically for this entertaining space. We called Tom (the owners) office and they said they would send someone out but after it stopped raining; even though I’d think you’d want to send someone out to see (while it’s raining) where it’s leaking...how and why but that’s just my business mindset, obviously not theirs. They did send a contractor out to add more awful sloppy chalk to the roof of the unit and said it was fixed. This story continues, so brace yourself. The unit has programmable screens... four in total to be exact. Three which are fully programmed and a fourth which they couldn’t figure out how to get in the same program as the other three. Said they’d fix it and never did. Well, one of the screens went past the “fail proof” stop and ended up getting sucked up into the mechanism/ motor. The same chalk contractor came out and used a pry bar on aluminum to get to the motor to grab the screen!!! Ugh...Enough said... but at least he fixed it. Well, soon after that, it rained again!!!! Guess what!!!! The roof leaked. We called Toms office again and the secretary said Tom was busy, but was very quick to mention “oh by the way... you have a balance (less than $1,800) that needs to be paid” on the unit. We informed her that we would be happy to pay the remaining balance, when the job is fully complete...but we continue to have many very strong leaks. It’s now November, the room still is not complete...6 months. Needless to say, they continue to avoid us and have never came back out to fix the leaks; which in total were three separate leaks, at that time. Well, we all know how Metro Detroit’s fall has been like this year and guess what, it’s raining again.. right now... but now there is 7 total leak points. 7!!!!! DO NOT PURCHASE!!! Buyer beware!!! We continue to place calls to this company with zero actual actions or intent to fix the problems that we have with the unit, so we can actually feel satisfied and just pay them their small balance. However, I think I can speak for every consumer, I will never pay for a product or service in full that refuses to fix and correct their errors. This company is just so sad! Save your money, folks! Let’s see if this review gets deleted or at least a comment back from Tom, since I see he seems to ‘Thank’ people who are posting great reviews about services and additions done over 20 years ago...
S
2 years ago
Shade Room
My husband and I had a very smooth, expert construction experience from beginning to end . Highly recommend 'Four Seasons' as a very trustworthy and totally professional company. We will use them again. Sincerely, Charles (Sonny) and Sherri Straley
Response from Four Seasons Sunrooms
Hi Sherri, I was glad to hear that you were happy with our service and how your sunroom turned out. We work really hard and take pride in our work. Thank you for a great review.
B
2 years ago
My neighbors have a sunroom done by Four Seasons Sunrooms/Advanced Builders and they love the room and said the staff is very professional and customer service was excellent. I can't wait until I have mine done. Looking forward to dealing with a company that goes above and beyond for their customers.
Response from Four Seasons Sunrooms
Thank you Mrs. Root for the kind words. At Advanced Builders we know that nothing is more important than a happy customer. Looking forward to working on your project with you.
C
2 years ago
Excellent Company!
Excellent company with a great staff! They are very professional and knowledgeable. I highly recommend this company.
Response from Four Seasons Sunrooms
Thank you for your review Camille. We will share your comments with our team. Have a wonderful day.