I’ve used Ace Handyman Services SE Wisconsin for more than four prior home projects. I had always viewed them as a go-to resource and had genuinely hoped to build a long-term working relationship. That trust has now been broken. In May 2025, I hired them for a larger project involving closet work and fixture updates. The project began without a signed contract, which I later learned is a violation of Wisconsin consumer protection law (ATCP §110.05). The technician assigned to the job later admitted he wasn’t fully trained, and Ace confirmed he would be sent through training only after I raised concerns. The work was inconsistent and incomplete. The closet build-out remains non-functional, and key scope items were not finished. Yet Ace sent me a revised invoice that nearly doubled from what they had originally estimated—billing for added scope and hours that were never agreed upon in writing. When I pushed back—offering to pay for what was clearly done and completed—they responded not with accountability, but with threats of legal action and a potential mechanic’s lien, all while ignoring the issues I raised. I’ve since filed a formal complaint with the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP Complaint #165029). This wasn’t a one-off situation. I was a loyal customer who gave them repeat business. All I wanted was a fair invoice for actual completed work and a path to finish the job. Instead, I was left with unfinished work, inflated charges, and pressure to pay for their internal mismanagement. Please proceed with caution. Ask for a signed contract, document everything, and know your rights—especially if you’re a returning client expecting the same level of trust and professionalism you’ve experienced before.

Excellent service from start to finish. I needed trim put on a large picture window and Chris did a beautiful job in a very professional and timely manner. I could not be more pleased with the craftsmanship and outstanding customer service. I highly recommend Ace Handyman and will be using them for all future projects.

Thanks for getting the job done in a timely and professional manner. Alfredo did a great job, very customer friendly , a pleasure to have at my home. He is a Credit to your organization.

Exceptional service,very tidy,polite and extremely efficient.I will definitely recommend Ace and Alfredo to family and friends.

On time, polite, friendly and knowledgeable.

Showed up on time. Started the task immediately. Worked for 2 hours planned without stop. Knew what doing

Our fence was damaged in the December 16 wind storm. I called several places but due to the pandemic, the companies I spoke with generally were not doing repairs unless they had originally installed the fence. I e-mailed photos of the damage to Ace Handyman and spoke with Karen who understood what we wanted and got us scheduled as soon as we were ready. Brian was first rate. He fixed the broken panel and also made sure that the rest of the fence was secure as well. It actually took him an hour less than the estimate so that was savings also. Now I can let my dogs out and not worry that they are going to escape through any holes in the fence. Definitely would recommend Ace Handyman and they will be the first place I call if I need anything further fixed in the future.

We had our fence damaged from the high winds a month ago. We tried several fence places to see if they could fix it. Not one response from any of them. So we got a hold of ace handyman services. They responded as soon as they got our email. Being winter time they couldn’t put new posts in for us. But they gladly braced our fence the next day after talking to them. Now we can have peace of mind our 2 dogs won’t run loose if the fence falls over! Brian was awesome, knowledgeable, friendly, and got it done in less time than what they quoted! Which saved us money from their original estimate. Thank you for that! We have other small projects that need to be done. And we will be definitely giving them our projects from now on. Thank you so much!

AHS was here to fix some pre-closing issues the Buyers wanted addressed. The tradesman was exceptionally nice, knew what needed to be done, and did it. Kept me in the loop where there could have been issues that needed to be resolved. I would definitely recommend them.

We had our Ace handyman install two grab bars in our shower and also recaulk the tub and three shelves. He did it with knowledge and we are quite happy with his work. His name is Kevin and he showed patience when I changed my mind about the angle of the one grab bar. It happened before any holes were drilled, so it was minimal inconvenience, but still, some guys give you attitude when you change your mind about anything. Not Kevin. He was polite and did it exactly as I asked and very professionally. I would (and have) recommended this handyman service to my friends and family.