Handyman Matters

Handyman Service

Richmond, VA 23237

Open Today By Appointment


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All Reviews

6 days ago
Great servicr
I scheduled for someone to come finish a electrical work. I was told who was coming and given a time. The service guy called ahead and arrived on time. He was very pleasant and knowledgeable. He explained every thing he was doing and why. He showed me several things that were wrong when my house was built. This is not the first time wiring issues from house was built. I have other projects that need building and I certainly be using Handyman Matters for the job.
4 weeks ago
Rather expensive ($463) for what they did, minor electrical, replaced 3 shingles and a few nails. They were supposed to fix a leaking faucet but couldn't and we had to hire a plumber to finish the job.
Response from Handyman Matters
Thank you for your feedback. It was my understanding that your craftsman Terry attempted to repair the faucet but it was so corroded that it fell apart in his hand and he left it in pieces so that you didn't have to pay labor to reassemble it. He asked if you'd like him to replace the faucet but you decided to call your home warranty company. You then called back to our office and said that the home warranty company would not replace unless it was put back together so we sent another craftsman, James, at no cost to you, to reassemble the faucet. We could have replaced the faucet for you while we were onsite originally without the need for you to call a separate plumber or your home warranty company and it would have saved you both time and money. To specifically address your issue with cost, our craftsman spent 5 hours on site. Work included sealing exposed nail heads on flashing, re-wired outside outlet in the rear of your home, replaced the exterior boxes and outlet n front of your home, addressed the GFCI in the bathroom, replaced five shingles on your two story roof, attempted to remove shower faucet stems to repair shower, installed covers on open junction boxes in your crawl space and attic and addressed loose wires to make your home safe. In addition we are a licensed class A contractor, fully insured and our background screened craftsman was covered by workers compensation insurance.
3 months ago
The workman did a great job. I would recommend him to all my friends.
3 months ago
Dave was great I would recommend him to all my friends
4 months ago
Screened Porch
Happy with the work that was done; however, there was a misunderstanding as to what was and was not included in the estimate. There needs to be a clearer line of communication between the estimator and the office.
5 months ago
High quality and professional
Attention to detail and completing the project perfectly are Jacob's standard.
5 months ago
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My experience with Handyman Matters has been another enjoyable and professional experience. They go beyond the call of duty with assisting their customers. Although I am located out of state, their professionalism has remain impeccable and they believe in getting a job completed and in a timely manner. In addition, they do not keep their customers in the "dark." If they do not comprehend the task they ask questions and they provide sound recommendations as well. On several home improvement projects I could not have been successful nor have those projects completed without them assisting me from beginning to end. Therefore, a huge thank-you to the entire staff. Regards, Veronica
Response from Handyman Matters
Veronica - Thank you so much for the nice review. We always love working with you too! - Michele
6 months ago
Workmen did a quick, efficient job on my ceiling followed by two painters. I appreciate their thoughtfulness and working ability.
Having my furnace located in the attic created a problem when the pipes to the furnace froze after 3 very cold nights. Melvin and his crew managed to drain the water from the furnace but the water had seeped onto the ceiling in my living room and was dripping. Swift action by a Handyman, cut an opening in the ceiling, removed the insulation, replaced it and covered it with plastic. The next day a dry wall guy arrived, cut sheetrock, applied "mud" and completed the job in great time! The painters came several days later. They put down drop cloths and plastic and did a wonderful job!
Response from Handyman Matters
Thank you for the great review! We really enjoyed working with you on your repair project.