Write a Review
3 weeks ago
Prompt, Professional and Caring
We called, they answered on the 3rd ring and all we can say is "WOW" ! My husband and I were in desperate need of an electrician and our home warranty company gave us a suggestion to call Mr. Sparky. We were greeted on the phone with such professionalism, kindness and reassurence we would be in good hands. We were told they would have an electrician to our place within 2 to 4 hours, explained how their service plan works and exactly what we should expect. Imagine our surprise, when we got a call 1 hour later to let us know they were in route to our home. The electrician arrived and immediately began to assess our situtuation. He was so very nice, professional, knowledgable and told us exactly what he found, what our expense would be and walked us through everything. My husband and I were just extreemely grateful and impressed from the all around customer service we received and affordable cost. We are glad to be on Mr Sparky's new client list.
3 months ago
Out of 5 other companies I had called to hire an electrician, mr sparky was the only one that actually answered the phone and had availablity that wasn’t months away. My appointment was scheduled less than a week away, however they called me a couple of days later with an opening and got me right in. Upon arrival the guys were fantastic and knowledgeable with great attitudes. They had my issue figured out pretty quickly and fixed in no time. Would recommend to anyone and I will hire again next time.
9 months ago
Emergency 24 HR Service
I called for an emergency repair based on the website advertisement. I was informed it would be Monday and when I questioned the emergency repair disclaimer the young lady on the phone stated that was only for existing customers. Wow! Good luck getting customers if you don't want to service new ones. If the advertising is so misleading I can't imagine the actual service.
1 year ago
I called Mr. Sparky regarding an emergency situation at a rental property I own. The guy on the phone refused to send anybody out, saying that they do not service rental properties. I said that this was discriminatory and unfair, he was very rude and argumentative.
2 years ago
Excellent on every point
I love this company! Everyone is friendly and cheerful. Prompt service. Last job was tricky, old house and nosey cat. They take my house in stride, nice to Mr. higgins and I am always pleased with repairs. great job guys! Sara Igo and Mr. Higgins.