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5 days ago
So Friendly & Fast!
Keith and Wade were so professional and took care of my very large yard and mosquito attractors effectively and super fast. The best thing about these guys though was their friendly, fun, & super nice personal customer service. They treated me like an old friend the second they stepped out their truck and I felt 100% comfortable with them being on my property. As a single mom with very young kids, trust and comfortablitly are extremely important when you have strangers walking around your house and in areas that my neighbors can't even see. I highly recommend them! They are great with calling ahead, arriving on time, and making sure YOU are happy with the job they've done before they leave. Great staff! Great company!
W. J. T.
7 days ago
What you're doing is working. Keep up the good work.
2 months ago
guarantee has strings attached that are not mentioned until you ask for a retreat.
I bought this service on Groupon. Very friendly tech sprayed and mentioned the same guarantee that I was told on the phone when I scheduled my spraying. Mosquitoes were still biting. I gave it an additional week or so to see if maybe it takes a while to take effect. When I sat on the patio, I was eaten up. I emailed photos of the bites on my skin. I got a return phone call explaining that I would need to pay for a second treatment before I can get the guaranteed re-treatment. Reading the guarantee on the website makes no mention of a second required paid treatment before the guarantee. This company does not honor their guarantee.
4 months ago
Excellent product and service!
We have been customers of Mosquito Authority since the company began! We could not be more pleased with the absence of mosquitoes, the promptness and reliability and professionalism of each individual. Several times we have needed a re-spray and they are out on the job ASAP! They are friendly and thorough! I have recommended them to many over the years and will continue to do so. Thank you, Mosquito Authority . . . job well done!
5 months ago
We wouldn't survive the summer without the mosquito authority! I'm very prone to bites and always hated having to apply bug spray just to walk in my backyard during the warm months. We have been using this service for about 3 years now and can't imagine life without it. Now that we have kids it's even more of a blessing! The service men are always very polite and professional and any time I need assistance the customer service is wonderful. I highly recommend Mosquito Authority! Much of my family uses the service and also many neighbors. We all love it. It has changed the way we live in our home!
5 months ago
Hello! I was glad to meet Keith. He is a very nice and professional young man. He must be new. I appreciate him coming out and spraying on Friday. We have already had mosquitoes. I am concerned, though, that he did not spray very much of the repellent all around our half acre wooded lot because the machine seemed to be on a low setting most of the time and he was done quickly. I'm used to seeing the previous technicians walking all around the perimeter of our house and around all of our shrubbery with the machine on a higher setting. And I could see the repellent fog. That gave me confidence that there was enough sprayed each time to battle most of our mosquitoes well. Thank you for the opportunity to write this review. I don't want to hurt Keith's rating or be negative. I just want a great repel job done regularly. I will just be paying per treatment to be sure if it's working well throughout the entire season. Your check will be in the mail Monday. Thank you! Beth Leach
5 months ago
Thorough, friendly service and a tremendous value.
When we first bought this historic home in the Highland Park neighborhood of Birmingham, one of the major attractions to the house were the amazing porch on the front of the house and the great patio out back. We moved in at the end of May and immediately became aware of the terrible mosquito problem in the neighborhood. With all the low lying plants, trees and moist areas, it's an ideal habitat for mosquitoes. A very good friend invited us over for dinner and one thing became apparent very quickly: she had no mosquitoes around her house. She told me she used the Mosquito Authority and said it made all the difference for her since she enjoys sitting on her porch as much as we do ours. I decide to throw caution to the wind and sign up. Literally, after the first treatment, I noticed a huge difference. I was told it could take a couple of treatments before I stopped seeing mosquitoes, but the effect was nearly immediate. That was almost three years ago, and I have absolutely no complaints. At most we see two or three mosquitoes a year. I try to be very considerate of the environment, especially of the beneficial creatures. I asked our specialists to avoid spraying flowering plants as I don't want to kill the honeybees and other pollinators. So far, I haven't had a problem. In summary, the Mosquito Authority plays a vital part in allowing me to enjoy the outdoor spaces of my home. It's hard to put a dollar amount on something that important.
Response from Mosquito Authority
Thank you Dave! It is our goal to offer complete mosquito protection while maintaining a commitment of being stewards of the environment. Our specialist are trained to recognize and avoid beneficial insect habitat.