Mosquito Authority

Pest Exterminator

Charlotte, NC 28205

Open Today 8:00AM - 6:00PM

mosquito-authority.com/locations/charlotte-nc

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All Reviews

J
2 weeks ago
It Works & AMAZING customer service!
First off let me say, the product itself is great! I have a two year old and 3 month old and previous to getting the service done we always got tons of mosquito bites just hanging out in the backyard. Since we have been getting mosquito treatments we rarely ever get bitten. Even my husband who was a pessimistic about paying for a service, now says it's totally worth the money! Secondly, the customer service is amazing. Everyone from the spray technicians to the office staff are so kind, personable and professional. Very quick to respond and very accommodating. I highly recommend going with Mosquito Authority!!!
S
1 month ago
Professional Service
The techician Kevin that serviced my parents yard today was very professional and knowledgeable. I would definitely utilize him again.
I
2 months ago
Professional and Friendly
I have been a customer now for two months and I am extremely happy with the service we received. The first week I signed up we were scheduled to have a pool party. Unfortunately, our scheduled services had to be canceled twice due to weather. I called into the main number (did not get the ladies name) and she was very nice and ensured they would have someone out (weather permitting) in time for the party. That Saturday at 8am the team was out and we had a mosquito free party. Since than they have been out two more times and each time, I receive a text and email the day before. This really helps because we have dogs and it allows us to ensure they are put away even if we need to go out. Jennifer the rep that has been out to treat our yard has been wonderful and always notifies us when she has arrived, makes sure the gate is closed when all work is completed and notifies us that she is leaving. Great job by the entire team at MA!
Response from Mosquito Authority
Thanks so much, Isabella. We really appreciated your patience when we were dealing with Mother Nature before your party. We are so glad to hear that you are happy with the service. :)
D
3 months ago
Wonderful customer service. Wonderful results.
Carl was great. He was very detailed in explaining MA products and services. Beeing a honey bee keeper I was impressed with his knowledge about bees and how his products would (NOT) effect them. The technician called about 45 mins ahead and arrived on time. The lack of mosquito that evening was a welcome surprise. I highly recommended their service.
Response from Mosquito Authority
Thanks so much, Derrin. We appreciate the feedback.
K
5 months ago
Above and Beyond
We always get a phone call when they are on their way. When I returned home after their visit, both our trash can and recycling bin had been put away. Thank you, Rykeem! :)
Response from Mosquito Authority
Thank you for the kind words and taking the time to share. We truly appreciate it. :)
B
5 months ago
Professional Service
We received our recent service on MAR 9, 2017 by Kane. He was professional in demeanor and addressed all my concerns. We have been customers for 4 years now and are very satisfied.
Response from Mosquito Authority
Thank you for the kind words and your continued support, Brian. We greatly appreciate it.