Mosquito Authority

Pest Exterminator

Lake Charles, LA

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All Reviews

S
4 years ago
Impressed
I contacted Mosquito Authority on April 6, 2020 at approximately 10 am. I was greeted by a very knowledgeable and experienced employee, Mrs. Lindsey. She explained the process and all that goes with it. She explained they’re very busy at this time, but would make sure my family would be taken care of within a couple of days of my call. At approximately noon, just a couple of hours later, Mr. James contacted me via phone. James was very professional and informed me that he was on his way to my house for service. I met with James, he explained the process to me, and went above and beyond. I can’t explain enough how impressed I am with the business, it’s employees, and their work. Keep in mind, this is during the COVID-19 pandemic and they explained their policy at the time. They told me that they were not being rude by keeping a distance and not shaking hands, as they were respecting the social distance order. Thanks to all that make this business operate.
Response from Mosquito Authority
Shaun, our customer service is our priority! It certainly takes a concerted effort from everyone here at the Mosquito Authority to make it the best it can be. It is such kind words as yours that make it worth while! We hope to always meet or exceed your expectations! Thanks so much for the great review! Mary McNeal
B
4 years ago
Best way to enjoy being out doors in the south
we tried Mosquito Authority almost 8 years ago because we were having a back yard evening wedding in June. It was one of the best decisions we have ever made because we had a mosquito free evening wedding! But the benefits of this service did not stop there. we were so impressed with the results of this service that we decided to try it for a few more months. well I can tell you that you will not always be mosquito free but you will never have as many mosquitoes as you did before starting the service. For the most part, i can work in my yard whenever i want to or sit on the back porch and not have to stop and spray mosquito repellent. the added benefit is that before we started this service, we had to buy a bag of ant poison a week. Well we have not had to buy one bag since we started this service and we are totally ant free! in fact, we have not seen one ant in our yard and we figured that the cost of our monthly mosquito treatment pretty much equaled what we used to spend on yard guard, off and ant poison! And one last thing; if you are having a problem with a few mosquitoes or are planning a bbq, crawfish boil or other event, call them and they will respray for free!
Response from Mosquito Authority
Brenda, thanks so much for your kind words. Serving customers like you makes our jobs fun and rewarding! We appreciate your 8 years of loyalty to us, and hope that we can meet or exceed your expectations for many years to come. Thanks again, Steve McNeal
R
4 years ago
Best service in town!
Mosquito Authority has delivered on their promise from the 1st day! We have had our yard treated for several years now and are extremely pleased at the results. When we go to other homes, we notice immediately when mosquitoes are around. When we have friends or family over to our house, we are confident that they won't have to fight mosquitoes while they are here! We've had family gatherings outside on a number of occasions and have really appreciated the fact that Mosquito Authority will come to your house prior to the event and do a "bonus" spray. We have recommended Mosquito Authority to all of our friends -- and will continue to do so! They're the best!!!
Response from Mosquito Authority
Thank you Randy, for your vote of confidence in our service. We truly do strive to provide the best service and products possible. We appreciate your 8 years of loyal patronage, and look forward to continuing to provide you a mosquito-free backyard! Steve McNeal
C
5 years ago
Skeptical one!!
When my family and I first moved to Lake Charles, LA two summers ago, I noticed some signs in our neighborhood advertising Mosquito Authority and after driving around the city noticed many more scattered about. Then one afternoon I noticed your technician's truck parked across the street at my neighbor's house and saw a young man applying your product on his yard. I thought to myself "does this really work?" Well after few nights/evenings of fighting the pests my wife called you and set up service. That night and for two years now, we have enjoyed our outdoor space without any mosquito interruptions!!! THIS PRODUCT WORKS PEOPLE!! No mosquitoes in Louisiana? You bet!! Give them a call, they are friendly, and back up their policy. Any hint of a skeeter between treatments, call and they will come promptly and retreat with no additional charge. Thank you Mosquito Authority for allowing us to take back our time outside without slapping away mosquitos and getting bit! Carlton Cormier South Lake Charles
J
5 years ago
LOVE THE PEOPLE AT MOSQUITO AUTHORITY
I have 7 animals and mosquitoes were a constant problem. When the rain comes and the standing water would cause us not to be able to mow the mosquitoes would just be horrible. I saw Mosquito Authority a few doors down and made the call. Everyone there is amazing! I receive a call if the sprayer needs to come earlier or reset my date. I get a call if there are any issues. I get a tag on my door letting me know they had been there and thanking me for my service. If, before my next spray date, i notice mosquitoes all I have to do is call and Mosquito Authority sprayer comes back out for free. My mother is partially disabled and loves to leave her backdoor open when its nice outside- i turned her on to Mosquito Authority and they sent me a check for referring someone! :) I highly recommend using them - and the pink is very awesome too
T
6 years ago
No mosquitoes and no ants
Couldn’t live without The Mosquito Athority
S
6 years ago
Customer Service
Wow! A business that has exceptional customer service! We are Misquito free and highly recommend!
M
6 years ago
Fast response, dependable, professional
We can enjoy our pool area once again year round because of mosquito authority. They have always been willing to do a repeat treatment whenever asked and to do sprays for parties,etc. Always courteous and respond quickly!
R
6 years ago
Great service!
1. I like the respray program. It shows that they realliy stand by thier motto. 2. Excellent employees.
J
6 years ago
Great people and great company!!!