ProSource of Albany

Wholesale Home Remodeling

110 Railroad Avenue

Albany, NY 12205

Open Today 9:00AM - 12:00PM

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

11 months ago
Excellent customer service
Extremely helpful.
12 months ago
Happy renovator
Went to my local Pro Source to by some building supplies. I left with my supplies and 2 trusted advisors. Gerry Gray, Manager, and Mike Banks didn’t just help us but they truly pointed out somethings we were going to use in the wrong application. Then they helped us find appropriate better choices. They explained their concerns and always treated with respect, they never acted like they were tired of dealing with these dumb homeowners. That is the attitude we get at all of our other big box home improvement stores around here. If you want friendly, knowledgeable, customer service go see Gerry and Mike at Pro Source. I can’t wait to send them pictures of the finished product. Thank you. Peter
Response from ProSource of Albany
Hi Peter, we are so happy to hear you had a great experience at our showroom and even more so that you left with two new advisers. Thank you so much for the kind feedback and for taking the time to leave a review. Come back anytime!
1 year ago
Excellent service, friendly and high quality
Several years ago we purchased flooring for our kitchen remodel. The flooring is very high quality and the staff was extremely helpful. We needed to purchase bathroom flooring and knew exactly where to go. Bill was extremely helpful and friendly. We described our home and what we were looking for. We wanted a waterproof wood laminate. Bill took us over to that section and picked out something he thought would fit with our homes character. We looked at the other choices and choose the one Bill picked out. He knew exactly what would look the best in our home given our description. We couldn't be happier! This is the only place to shop!!
Response from ProSource of Albany
Margaret, Thank you very much for the feedback! We really appreciate you taking the time to leave a review and are thrilled you had such a great experience with us not once but twice! We look forward to your next visit!
1 year ago
Professional and High Quality Service
We’ve been renovating our entire house and our experience working with Pro Source has been nothing short of excellent. Every part of the process was simple and seamless. Gerry was extremely professional, accommodating and kind. We highly recommend Pro Source. You won’t be disappointed.
Response from ProSource of Albany
Thank you for your review, Lindsay! It sounds like you had a big project on your hands. We love to hear that the ProSource team was able to make that renovation process a bit easier. Enjoy!
1 year ago
An Excellent Experience
From beginning to end, my experience in working with Kirk and ProSource on my bathroom remodel was a very positive and satisfying experience. Kirk knows his product lines and does a great job of patiently explaining details. Now that the job has been completed, I smile every time I look at the way the floor tile and wall glass tile complement each other. At a couple points when I randomly stopped in to ProSource on a day when Kirk was off, the other staff there were also extremely helpful and knowledgeable. I can say without exception that I will clearly use ProSource for any future remodeling needs. Kirk and they are a first class operation.
Response from ProSource of Albany
Alan, thank you for your feedback! We are so happy to hear that you had a great experience with Kirk and the rest of the ProSource team. We will be sure to share your kind words with them! I hope you continue to enjoy your new tile, and we can't wait to work with you on your next remodeling project!
2 years ago
I had research several flooring options for the new business that I was opening in Glenville to the point that I was getting confused and frustrated. When I walked in to ProSource a salesman named Oliver took me right into the showroom, directed me to flooring I described, and was extremely knowledgeable. I took home samples and returned to order the flooring. The decision was easy after my experience that very day - ProSource was where I was getting my flooring. My "vision" for my business started with the flooring and I couldn't be happier with the results! Thanks to Oliver & Brian Musella (installer).
Response from ProSource of Albany
Hi Carrie, thank you so much for the positive review. We are so happy you came to us for your flooring and that you are happy with the results! Enjoy and hope to see you again soon!
2 years ago
High quality service
We went there hoping to find flooring for our new home that was under construction. We had already gone to many other stores and still did not find the just right flooring for us. One visit to ProSourse and we found it all for every room . Kirk the sales man was very helpful and patient . He also recommended American Flooring Specialist for all the installation. They did a real great job and did everything with the same care and concern as if they were doing their own home. We highly recommend both for all your flooring needs :)
Response from ProSource of Albany
Hi Tom and Bev, we are so happy to hear that we could help with your flooring. Thank you for the kind words and we will make sure to pass on the compliments to Kirk. Have a great day and hope to see you again soon!