ProSource of Concord

Wholesale Home Remodeling

1340 Galaxy Way

Suite L

Concord, CA 94520

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All Reviews

2 years ago
Great place to shop for flooring
I would recommend shopping at PRO SOURCE in Concord . The reps have been helpful and and attentive to my needs. Most of my dealings have been with Rocky and he has gone out of the way to be helpful ,as well as giving me competitive pricing . I look forward to doing MORE business with ProSource in the future.
2 years ago
Products great, service has really slipped over the past 3 months
Since manager of showroom left Prosource Concord is totally understaffed, overwhelmed and confused. Of the last 4-5 clients I have taken there for major and minor purchases, they have all been very angry to the point they tell me they "hate" working with Prosource. I am really upset and disappointed that my favorite one-stop showroom is in such disarray and chaos and that my clients are so unhappy. this reflects on my reputation for having recommended them. The owners need to staff up to the volume of business with competent, qualified people to handle current business demands. I think the staff are doing their best but it is not enough. They need more trained staff!
Response from ProSource of Concord
Hi Kathy, thank you for taking the time to leave a review! We are disappointed to hear that you have been less than satisfied with our showroom as of late. Customer service and making every experience a great one is one of our top priorities. Please give us a chance to look further into the situation and we will be reaching out to you shortly!
2 years ago
great quality
Adam was great, matched my tile perfect and the price was cheaper!
Response from ProSource of Concord
Hi Aaron, thank you so much for the positive review. Enjoy your new tile. See you on the next project!
2 years ago
Great service and selection
Tori is awesome. She was able to find flooring to match my existing floor that had been discontinued. She knows her products. Very helpful!prices are good, too. They have a great selection of products to choose from.
Response from ProSource of Concord
Hi Ellen, you are pretty awesome yourself. Thank you for the positive words and we will make sure to pass it on to Tori. We are so glad you came to us and hope to see you on your next project!
2 years ago
Great service, great product would highly recommend!
ProSource totally took care of me on my flooring needs. Rocky is the man down there. One of the most professional and courteous individuals I have worked with. If you need flooring don't waste your time going anywhere else. The prices were the best I found, the service was top notch and the attention to detail and communication was the best.
Response from ProSource of Concord
Hi Tim, we appreciate the positive review! Rocky will be happy to hear your kind words and we will make sure to pass it on. We hope to see you on the next project!