ProSource of Dulles

Wholesale Home Remodeling

21586 Atlantic Boulevard

Suite 100

Sterling, VA 20166

Open Today 8:00AM - 5:00PM

prosourceofdulles.com

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

P
6 months ago
Professional
I read the reviews (6) 4 For Justin O'Connell Remarkable...Look forward to meeting him.
C
9 months ago
The stand out: Jean
Having done business with this location for more than 15 years. The number one reason I come back is Jean. He always helps me get the best product for my customers. And goes out of his way to make sure I am happy with all services. Thank you Jen! Respectfully: Calvin C. Hall Jr.
Response from ProSource of Dulles
Hi Calvin, Thank you so much for the kind feedback, we will definitely be forwarding the information to Jean! We appreciate your review and look forward to doing future business with you! Take Care!
D
11 months ago
Helpful and understanding
Just wanted to say a couple of quick complements for Justin O'Connell - my contractor recommended him as my contact at your business and I can see why. Justin was very attentive and listened to my thinking and specific needs for an upcoming renovation. He offered suggestions for materials and explained the reasoning for using them over other products. In the end, he even helped me to see why choosing a specific flooring across the majority of my downstairs would even be a better option for cleaning and maintenance. I couldn't be happier with the knowledge and help Justin displayed.
Response from ProSource of Dulles
Hi Doug, thank you so much for the positive review. We are so happy that Justin could take care of you and he will be thrilled to hear the compliments. Hope to see you on the next project!
J
1 year ago
Amazing Customer Service & Knowledge of Product
I had to write a review after working with Gene Griffin and Justin O'Connell of Prosource Dulles. They have been wonderful to work with--knowledgeable about all products, timely response and and always willing to help, no matter what is needed. I highly recommend working with either of these two gentleman. They work above and beyond which is hard to find in the design industry.
Response from ProSource of Dulles
Hi Jennifer, thank you so much for the positive review. We are happy to hear about your experience with your ProSource team, Gene and Justin, and how they have helped to make a positive impact. We'll make sure to pass on the raving review to your ProSource team - they'll be happy to hear. Glad we can offer you a vast array of products and services for you. See you on the next project!
S
1 year ago
They know their products and have outstanding service
I had the opportunity to work with Justin at ProSource to pick out several items for our master bath and bedroom remodel. His knowledge of products was most helpful when picking out the items necessary to stay within my budget and meet my design vision. Only one hiccup for me, I went over budget on carpet but I just couldn't resist. Upon one of my trips to the showroom, l told Justin I was looking for carpet and what type. He took me directly to them in the showroom and pointed out the multitude of selections they had to offer. When I shared it was only for the master bedroom, he asked if I would like to see what he would use if it was his house. He brought me the softest carpet I ever felt (we called it bunny carpet, because it''s just that soft) - I was hooked. I knew it would be more than I had budgeted. He could see I was somewhat torn on what to do so he gave me samples of several types and sent me home to share with my husband. Of course, in the feel test my husband was hooked too, so decision made! While I did go over on carpet, Justin worked with me to figure out a way to decrease some of the cost on the hardwood which actually worked better with my design so the stain matched, so technically it all a wash. Should I have another project (which I am sure will happen) this will be the first place I go even before finding a contractor to do the work. Thank you Justin and G for helping me have the dream master suit!
Response from ProSource of Dulles
Wow, Sheryl, Thank you! We are so happy, that you are happy. We will make sure to pass on the compliments to Justin - he will be thrilled. Enjoy your new "Bunny carpet" and we will see you on the next project!
H
2 years ago
Outstanding Service & Products
We couldn't be happier with the personal knowledge and service that we have received from Justin O'Connell. His familiarity with the showroom and goods made our choices much easier to come by. We have used ProSource {Justin} not only for our remodeling business but for our own personal home as well. We certainly will continue to work with him, A+!! What a great selection they offer, full stop shop.
Response from ProSource of Dulles
Hi Heather, thank you for the positive feedback. We will make sure to pass on these kind words to Justin and glad that you have had such a great experience at our showroom. Come back soon!
A
2 years ago
Excellent high quality service
Kitchen and Bath Designer, Vibha Bhagwat worked with us to replace damaged kitchen and bathroom cabinets. We had purchased the cabinets from a company that has since gone out of business. Since ProSource carries the brand of cabinets, we came to Vibha for help. She helped us identify exactly what pieces we needed, provided us with a price quote, and ordered the cabinets for us. She was very knowledgeable, thorough, and very easy to work with. My husband and I commented several times on what great customer service we received from ProSource.
Response from ProSource of Dulles
Anne, thank you so much for providing us with your experience in our showroom. We are so happy to hear that you received exactly what you were looking for. We will pass along the kind words to Vibha. Thank you and come back any time!