ProSource of Metro DC

Wholesale Home Remodeling

5701 General Washington Drive

Alexandria, VA 22312

Open Today 9:00AM - 12:00PM

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

12 months ago
Professional Buisiness
Being a homeowner the projects tend to be smaller and spread out over time. They keep records of past orders for several years. Quick service and easy to work with.
Response from ProSource of Metro DC
Hi Jerry, we appreciate you taking the time to leave a review and provide us with positive feedback! We look forward to your next visit!
1 year ago
My go-to source for flooring products!
ProSource was recommended to me many years ago when I was a brand new interior designer. I didn't know much, but Lauren took me under her wing and we have worked collaboratively together on many projects over the years. The wealth of knowledge, quality of products, and excellent customer service cannot be beat. Lauren is the first call I make when I'm looking to re-do carpets, area rugs, or engineered hardwood. I highly recommend!
Response from ProSource of Metro DC
Hi Jan, thank you so much for the positive review. We are so happy to hear about your wonderful experience. We will pass on the compliments to the rest of the staff. Thank you and see you again soon!
1 year ago
Professional, trustworthy, and high quality service
In November, 2017, I had to prepare my condo in Alexandria, Va., to sell. Because I live in Orlando, Florida, I had to do everything by phone with the hope that the people I hired would be professional, trustworthy and provide high quality service. I needed to put down new flooring, and I was in a quandary as to who to hire. I then remembered Pro Source, contacted them, and everything immediately fell into place. I worked with Judy, and she was terrific, as was the installer she suggested, Tony with Elite Floor Services. They were responsive, helpful, and professional. Because of Pro Source and Elite Floor Services, my story had a very happy ending.
Response from ProSource of Metro DC
Thank you for your feedback, Joan! We are glad that we were able to provide assistance in your unique situation and help get you to that happy ending. We love hearing about your experience with Judy in particular, and she will be thrilled to see your review.
2 years ago
Excellent service and excellent product selection: a Wonkaland for designers
I learned about ProSource six years ago when working for a local designer. Now I'm running my own business and am SO thankful to know about ProSource! Lauren and the team are absolutely terrific. My business with them typically goes one of two ways now: • Way 1: I know generally what I'm looking for, but I'm open to learning about other options. Lauren has a way of getting to know designers' taste in a way that makes this method a piece of cake. I get to see incredible samples, learn about new products and technologies, and I always wind up with impressive options to show my clients. Even better: ProSource always finds a solution to fit the budget at hand. • Way 2: I know precisely what I'm looking for. ProSource has always had it when I need it, often exceeding my expectations. If you've never been to ProSource, go now and set up an appointment to get the lay of the land of the showroom and for one of the associates to show you the products - it's Willy Wonkaland for designers. If you have been to ProSource, call them up, there's always something new and interesting. I have never had a negative customer service experience myself, nor an unhappy client with his/her product. When you discover the diversity of product at ProSource, you may never need to look elsewhere.
Response from ProSource of Metro DC
Hi Katherine, We are so happy you are part of the ProSource family and come to us for your business needs - we really appreciate it and you! Thank you for the kind words. We will pass on the compliments to the rest of the staff. Thank you and see you on the next project!