ProSource of Newport News

Wholesale Home Remodeling

301 Village Avenue

Yorktown, VA 23693

Open Today 9:00AM - 3:00PM

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All Reviews

1 week ago
Great Customer Service
I went to the showroom to look for hardwood flooring to replace a damaged floor. Eric was interested and helpful. He told me he would research the type of floor I had and see if it could be duplicated. We spent several days before he found exactly what we needed. Every business should be as thorough in trying to meet the needs of customers.
Response from ProSource of Newport News
Hi Lorraine, thank you so much for the positive review. We are glad that we could help you find the perfect hardwood floors. Enjoy them - see you on the next project!
3 months ago
Poor customer service
My wife and I went to Pro Source in Yorktown VA on 9 December 2017 to purchase some tile. After walking through the door we were greeted as if we did not belong in there! We were sent to the back to look at the tile we wanted to purchase and told that someone would come back and check on us. That never happened! I will be purchasing my 500sqft of tile elsewhere. The store in Chesapeake is much better!
Response from ProSource of Newport News
Hi Trent, thank you for taking the time to share your feedback, and we are sorry for any inconvenience that may have occurred. Our members and their clients are our number 1 priority and your information has been received and is being reviewed. We will be in touch. Thank you and again sorry for any inconvenience.
10 months ago
Outstanding customer service
Outstanding customer service Nick and Morrow have always given more attention to detail and helped cover all the logistics by asking the right questions and avoiding any problems We've had several carpet installations with the customers visiting the show room. Customers are always very complementary of their experience and love their products. We recommend dealing with pro source for those who do not have a show room yet install carpet
Response from ProSource of Newport News
Hi Pete, thank you so much! We will make sure to pass on the kind words to the staff - they will be happy to hear. See you on the next project!