ProSource of Valley Forge

Wholesale Home Remodeling

2586 Industry Lane

Ste. 101

Norristown, PA 19403

Open Today 8:00AM - 5:00PM

prosourceofvalleyforge.com

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

E
1 week ago
My go-to for quality, variety and great service
ProSource has a huge variety of products and price points, so I can usually find whatever I'm looking for. And, whether browsing the showroom for samples myself or bringing clients in to find materials for their homes, I can always rely on Tom and the rest of the staff for excellent guidance and customer service.
Response from ProSource of Valley Forge
Hi Ellen, thank you so much for the positive review. We are happy, when you are happy. We will pass on the compliments to the rest of the staff. Have a great day and hope to see you again soon!
H
1 week ago
High quality, Great Service and good people to support you.
Worked with Bob to get a replacement floor for my flooded out basement. He came up with many options. Gave me samples to take home to my wife and gave me the moral support to select what turned out to be an vinyl wood floor with an new underlayment. The people at Pro source are always willing to help you and support you in anything from kitchen faucets, tiles and flooring. A great place to take my customers too. Thanks
Response from ProSource of Valley Forge
Hi Ron, thank you for rating your experience. Enjoy your new floors and hope to see you again soon!
J
2 weeks ago
Carpet purchase
I have been a long time customer of pro source and i would like to express how my long time account manage Tom Teterus has been great. I am not one who normally writes reviews but i felt the need to in this situation.
Response from ProSource of Valley Forge
Hi Jim, thank you so much for the positive review. We will make sure to pass on to rest of the staff. Have a great day and hope to see you soon!
K
3 months ago
After thorough research ProSource is as the best choice
Doing a fairly large renovation and needing to stay on a budget I learned to be very thorough in shopping for not only the items to create my dream kitchen , all flooring and bathroom but staying within my budget. I went it several places including the cookie cutter shops and ProSource not only has the largest selection but came in at the best prices for my selection. The biggest surprise was the amazing customer service and follow through to ensure that we were happy! On top of that they made sure that my contractor was familiar with the products we chose so that they could give him some guidance in the installation process as well if he needed it. I have done smaller renovations in the past and this experience was by far better than anywhere we have gone before ! Will definitely be a return customer ! Thank you ProSource!
Response from ProSource of Valley Forge
Hi Kim, thank you so much for the positive review! We are happy to hear about your experience with your ProSource team and how they have helped to make a positive impact on your kitchen, flooring, and bath remodel. We'll make sure to pass on the raving review to your ProSource team - they'll be happy to hear. Glad we can offer a vast array of competitively priced products and services for you. Enjoy and see you on the next project!
D
3 months ago
Exceptional professional service
I am a design professional that has been working with ProSource for more than 3 years. ProSource is my whole seller of choice because of the knowledgeable staff, product selection and showroom design. I can bring my clients to their well designed showroom for a plethora of choices in flooring, tile, counters and cabinetry. Since they offer some of the best pricing in the industry, my clients are getting great quality, service and value. I appreciate my account rep. Tom's patience when I'm in the showroom, on the phone or responding to my numerous emails. I am happy to have a got to resource and I highly recommend ProSource
Response from ProSource of Valley Forge
Hi Dee, thank you so much for the positive review and being one of our members for over the last 3 years! We appreciate you and your business, so glad you choose ProSource! We are happy to hear about your experience with your ProSource team, Tom, and how they have helped to make a positive impact on your business. We'll make sure to pass on the raving review - they'll be thrilled. Glad we can offer a vast array of competitively priced products and services for you and your clients, and look forward to our continued partnership. See you on the next project!
L
5 months ago
Clean Showroom with lots of options in one location.
ProSource is a great source for me to use for all my needs. I love that I can go to one location and pull flooring, counters, cabinetry, etc for my design clients. The staff is extremely friendly and knowledgeable about all their materials they offer. The sample kitchens on display are inspiring and helpful. The kitchen designer is extremely knowledgeable and doesn't miss a detail!
Response from ProSource of Valley Forge
Hi Lynn, thank you so much for sharing your experience - we sure to do appreciate the feedback. Glad that you are part of the ProSource family. See you on the next project!
F
6 months ago
Poor customer service
We recently remodeled our kitchen and used ProSource to purchase our countertops and cabinets. We had a very poor experience from the beginning. Their customer service is sub par and they do not respond to phone calls or emails in a timely manner, sometimes not responding at all! In choosing cabinets we had some questions about designs and pricing. It took several days and sometimes even weeks for their salesman to answer simple questions about the style doors and various options. After we chose the cabinets it took over a month for their design team to send us a design. The first draft was not what we requested and we had to wait several more weeks for the updated design. If that wasn't enough, 2 weeks after we installed the cabinets the one above the refrigerator started separating from the wall. When I opened it up to take a look the entire cabinet was falling apart. Both my contractor and I have reached out to them sevetal times regarding a replacement and they have not responded. I would not recommend this company. .
Response from ProSource of Valley Forge
Hi Fran, thank you for taking the time to review your experience and we are sorry for any inconvenience that may have occurred. Our members and their clients are our number 1 priority and we are sorry to hear that your experience was less than exceptional. Your information has been received and we are currently looking into the situation. We will be in touch. Thank you, and again, sorry for any inconvenience this may have caused.