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Momma N W.
8 months ago
HONEST, TRUSTWORTHY, A TRUE GENTLEMAN WHEN HE CAME TO MY HOME..& AN AUTHENTIC WORKMAN WITH A WORK CODE REMINISCENT OF DAYS GONE BYE, LIKE THAT OF MY FATHER. WHO WORKED 6, EVEN 7 DAYS A WEEK & NEVER ONCE COMPLAINED, & NEVER, I MEAN NEVER TOOK A DIME HE HADN'T WORKED FOR.
I HAD WAITED SINCE MAY 27TH (TODAY IS JUNE 12, 2017) FOR A SERVICE MAN TO COME TO MY HOME FROM THE COMPANY I JOINED INTO A CONTRACT WITH, A FOURTEEN MONTH CONTRACT.....I BEGAN MY 14 MONTHS THE END OF AUGUST 2016 , WAITING...CALLING, BEING PUT OFF, WAITING THEY PROMISED SOMEONE WOULD BE HERE, CALL AGAIN, WAIT SOMETIME LONGER, ....CALLING, THEM SOMETHING t least 13-15 TIMES TILL SOMETHING RAILED UP INSIDE ME. I DID WHAT I NORMALLY DO NOT DO, BUT THEIR MAKING A TOTAL FOOL OF ME FINALLY SET ME TO CALLING MY CHILDREN. THAT IS SOMETHING YOU WOULD NEVER WANT TO DO, OR HAVE DONE TO YOU, SEE MY CHILDREN ARE BUSY PEOPLE, I HAVE 4 & 3 OF THEM ARE ALL WORKING IN LAW ENFORCEMENT & ALL THEM LOVE, I MEAN REALLY LOVE THEIR MOTHER. THEY ESPECIALLY CAN'T STAND WHEN I AM MADE TO LOOK LIKE A FOOLISH OLE WOMEN, AND I KNOW WHEN I HAVE, AND THIS TIME....WELL, NO OTHER WAY AROUND IT, YUP I HAD & THAT WOULD MAKE MY 4 CHILDREN VERY UNOBLIGING ! I WAS LEFT TO LOOK LIKE THE FOOL WHO WENT & BOUGHT A CONTRACT THAT WASN'T WORTH THE PAPER IT WAS WRITTEN ON. BUT, AS IF TO UNBURDEN ME, THIS GENTLEMAN FORM A COMPANY I TRULY HAD NOT EVEN BEEN FAMILIAR WITH STEPPED INTO MY LITTLE SUMMER APARTMENT AND THEN IT WAS AS IF SUPERMAN STEPPED RIGHT INTO OUR LIFE ! A GENTLEMAN, A HARDWORKING, BY THE LOOK OF HIM, OBVIOUS HOT, * VERY BUSY WENT TO WORK, AS HE CAME FROM ANOTHER JOB THAT HE HAD JUST FINISHED, AND IT WAS 5:30 & HE HAD ANOTHER JOB YET STILL TO DO ! NOW I WASN'T FAMILIAR WITH THIS COMPANY BUT I MUST GIVE THIS MAN KUDOS FOR HIS WORK ETHIC, HE SURE WAS A WORKING MAN & THOSE YOU DON'T FIND ANYMORE ! UNFORTUNATELY THE COMPRESSOR WAS OUT & HE WAS UNABLE TO FIX THE PROBLEM AT THE TIME. BUT THIS YOUNG MAN MADE US A PROMISE THAT HE WOULD BE BACK TOMORROW, HE TOOK MORE INFORMATION FROM US, AND I MUST SAY IF ANYONE IS ABLE TO FIX THIS PROBLEM BETWEEN THE INSURANCE COMPANY (AMERICAN HOME GUARD) ...THE AIR CONDITIONING UNIT, AND MY FAMILY THAT IS NOW UP IN AIRS, ALL WANTING TO TAKE OVER THE PROBLEM, I THINK THIS TRUSTWORTHY YOUNG MAN WHO SPECIALIZES IN HOME AIR CONDITIONING AT "SACKO " WILL BE THE MAN TO DO THE JOB ! BE BACK FOR A FOLLOW UP A.S.A.P. I SURELY HOPE I CAN GIVE YOU A BIG 5 STARS ON THIS GENTLEMAN AS HE HAS DEMONSTRATED HIS DESIRE TO TRY WORKING BETWEEN THE INSURANCE COMPANY & OUR AIR UNIT & I HOPE HE WINS !
2 years ago
Thank you Sacko!
Sacko fixed my A/C last year and my furnace last week. Prompt and professional service by extremely knowledgeable and courteous technicians. I was given a detailed explanation of the problems and offered very reasonable solutions. I will never - ever - use another HVAC company. Thank you Sacko!
2 years ago
You never think about your HVAC...
When it is hot or cold, you are comfortable...you don't think about the box in the basement keeping you that way. When your unit fails, it is always unexpected. But knowing you can call someone that is going to treat you right, is invaluable! I would recommend Sacko Air Mechanical to anyone looking for service or installation of their HVAC system. They are professional, knowledgeable, and provide you with the information to make the best decision. I have total confidence in Levon and his crew to treat you like family. Honest, fair, and professional. Thanks again Levon for all of your hard work.
2 years ago
First of all, Sacko beat out nine other companies on price for a new furnace + installation. So, we hired them. We got an appointment for the installation in a very reasonable amount of time. They arrived exactly on time. They were polite, did a great job, explained everything they were doing, and cleaned up after themselves ... and they were even nice to my dogs 😀. They were in and out in one day with no surprises. Oh, unless you count the fact that they went the extra mile to add some additional tar to our roof near the roof jack leaving it in better condition than they found it. I would absolutely recommend them 100%! THANK YOU!!! 👏👏👏 Andi Vaught Alexandria, KY