Home Health Care Provider
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11 months ago
Your best choice; no doubt
What a relief to know that there are still great companies like Senior Helpers. Their staff is outstanding, not to mention that they have an excellent management team. They enjoy what they do and it gets reflected in the high-quality service they provide. They're very responsive and professional and their prices are VERY competitive. I recommend them 100%.
1 year ago
Very professional and responsive to needs.
The agency provides 24 hour daily care, 3 days a week, to supplement an employee caregiver who works the remaining 4 days/nights. Our relative is in Miami with no other family or support and we are happy with her care. When our relative complained about the assigned caregiver the agency was very sensitive to her concerns and made the necessary changes immediately and tactfully. I also appreciate the fact that the agency treats its caregivers as employees, rather than "independent contractors."
1 year ago
Remarkably wonderful service. Rolando is the best!
I hired Senior Helpers from Minnesota, to take care of a gentleman that I was traveling with. His bucket list vacation included a week stay at the Fountainbleau. I knew dealing with the gentleman's medications and personal needs was going to be tough, and it was. Thank goodness Senior Helpers sent Rolando every morning for two hours to help my obese client shower, dress, toilet and take his multiple meds. Rolando somehow found cheap parking, and promptly arrived at 7 a.m. every day to get my client ready. That way my client was buffed and smelling good to start each day! Rolando had a remarkably upbeat personality despite my very challenging client, and got his mood into shape as well as his person. Rolando recommended some great restaurants, and gave us a bit of insider info to make out trip that much more special. My client had his first vacation in about 18 years, and Rolando and Senior Helpers made it possible, affordable and fantastic. Thank you! Carol Giuliani, Senior Travel Companion Services, LLC
2 years ago
Professional on site staff with great admin support
Staff are tailored to fit your needs, Senior Helpers took care of my dad for about 18 months and currently my father and mother in law who live with us. They are truly skilled in caring for the elderly both physically and emotionally. We could not ask for better service. Just as important, when issues come up and they always do, both the on-site staff and senior management have handled everything wonderfully. Management has also been super in assisting with managing insurance which was initially a tremendous burden.
2 years ago
Professional-Senior Helpers knows Teepa Snow & has been trained to work with my sister that has Alzheimers.