Senior Helpers

Home Health Care Provider

Tucson, AZ 85710

Open Today 24 Hours

seniorcaretucsonaz.com

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All Reviews

A
10 months ago
Extreme professionalism; a commitment to making a difference; compassionate and caring
My husband and I have been working with Stacey and her team at Senior Helpers for more than 3 years now. My parents are elderly and both suffer from a variety of chronic, but so far, non life-threatening conditions. I am am only child living overseas and am unable to be with my parents as often as I and they would like. We started working with Stacey when my parents determined they could no longer drive at night. My husband and I had several conference calls with Stacey to determine the best options for my parents' care and she also spent time visiting them so that she could understand their needs, their lifestyle and their personalities. The plan we worked out with Stacey was an unqualified success -- the care givers that drove for may parents were caring, compassionate people who truly seemed to enjoy their work and were always professional and gracious with my parents. It was an ideal solution. As time has passed and my parents needs have increased, Stacey has been there every step of the way with us. She is always available for consultation and adjusts her schedule to meet the restrictions arising from living on two different continents. My parents now require full time driving support and in-home care at night. This was not a change in circumstance that was easily accepted by my parents but Stacey handled it brilliantly -- far better than I did. Again, she spent time with my parents to understand their needs and concerns and has worked to make sure that the new, increased level of care is working well and is acceptable to all. I should also note that Stacey's response time and sense of urgency are outstanding. She met with my parents within 24 hours of of speaking with my husband and me about the need for increased care and had designed and implemented the new system 24 hours after that. Again, the system is working well. To say that Stacey and her team provide a level of confidence, comfort and security for our family would be a gross understatement. It's always difficult when your parents age; doubly so when you are thousands of miles away and are uncertain as to what is really occurring in their day-to-day lives. Working with Stacey and her team has helped tremendously -- I really feel that we would be lost without them. Stacey 'knows' my parents -- she really gets them -- and is thus able to provide sound, meaningful advice and guidance as we work through these changing, and difficult, times. Stacey is a special woman and she hires special people -- I feel so grateful to be able to work with them. Thank you Stacey for everything!
Response from Senior Helpers
Abbi, thank you so much for taking the time to write this wonderful review of Senior Helper's services for your parents. It is a great honor to work with you, and your family. It has truly been such a pleasure getting to know all of you and being a part of the solution to keeping your parents safe in their home.
L
1 year ago
Senior Helpers are fabulous!
My father needed a little extra help when at a nursing home so I called Senior Helpers. The office staff are fabulous! It was after the office closed but someone answered the phone and the manager came right out to meet with us. Senior Helpers was great at explaining the policies of the company. When the manager talked to us about everything she explained it thoroughly and followed through with everything she promised. The caregiver that my father had last was compassionate and very responsive to my father. My father really liked her and she went over the top in her care for him. We were able to sleep well at night knowing that my father was receiving great care from Senior Helpers.
K
1 year ago
I don't know what I'd do without Senior Helpers!
My mom's caregivers help with anything she needs, even housework! I appreciate that everything is done very well and that they are very personable. They talk with mom, enjoy her company and make sure she has everything she needs. With me living out of state I have peace of mind knowing the caregivers are helping mom schedule her appointments and taking her to them. I am so grateful!
Response from Senior Helpers
Kyla, thank you for the kind words. It has been wonderful getting to know your Mom and the caregivers really enjoy their time with her. Thank you for putting your trust in Senior Helpers.
A
1 year ago
I highly recommend Senior Helpers!
I realized on my last visit to Mom that she needed some assistance and I set to work finding a reputable company. I picked Senior Helpers and have been happy from the very first phone call. The owner, Stacy came out and met with Mom and found the perfect caregiver for her. Now I know that Mom is safe and she is happy for the companionship and the help. She was not getting out anymore and was quite depressed. If you ever find yourself in the situation of need assistance I wouldn't hesitate to recommend Senior Helpers and their outstanding caregivers.
Response from Senior Helpers
Thank you so much Allison for the great feedback. We appreciate that you trust your Mom's care to Senior Helpers.
J
1 year ago
Flexible, Caring, and Communicative
My family recently faced an unexpected health crisis that resulted in the need of immediate caregiving for my dad. I was lucky to stumble on Senior Helpers where my dad is located (Tucson, AZ). Stacey and her team leapt into action to gather all the necessary information and provide services for my dad while we figured out next steps. They were incredibly helpful and very flexible. We had multiple changes and requests, which they facilitated graciously. We couldn't have managed without them, and I am grateful for their help. If you find yourself in a similar situation, you can't go wrong with Stacey and her team. Highly recommended.
Response from Senior Helpers
Jenni, Thank you for recommending Senior Helpers! It has been a pleasure for me and my staff to assist your father.
K
1 year ago
Professional
Highly dependable and caring!!!
S
1 year ago
They love your family like their own.
The staff at Senior Helpers is amazing. Stacey has found caregivers as nurturing and loving as herself. The job they do can be fun and easy sometimes and exhausting and difficult others. We worked with a variety of caregivers for my Mom and Dad. Each brought their own unique gifts and blessings. One caregiver even traveled with us when Dad passed. She was Mom's exclusive caregiver the entire trip. This allowed Mom to feel completely comfortable knowing that her son, myself or her grandchildren wouldn't have to help with her most personal and private needs. Whether you need simple companionship for yourself or your loved ones, or 100% care for the most intimate tasks, Senior Helpers will pair you with the caregiver that fits the needs and personality of those whom they will work. Additionally, they log every visit in detail, so you know what has taken place during their shift.
Response from Senior Helpers
Thank you so much for taking the time to write such a wonderful recommendation. It truly was a pleasure working with you and your family.