Robert R.
The exceptionally superb Jay Shapiro Computers are the ONLY people allowed to touch my computers and related equipment. My Dell computer was recently hacked into. Jay was more than up to the task of fixing my computer. As usual, Jay was very methodical, and stayed in touch with me frequently using ...
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The exceptionally superb Jay Shapiro Computers are the ONLY people allowed to touch my computers and related equipment. My Dell computer was recently hacked into. Jay was more than up to the task of fixing my computer. As usual, Jay was very methodical, and stayed in touch with me frequently using my iPad. All the problems have been fixed, but Jay becomes like a partner. He helps me buy and setup all my equipment. Has worked on my tower computer, my iPad, my Wi-Fy equipment, set up Apple TV for me and a booster WiFi. Jay always responds quickly to fix my problems. He stays with his work tenaciously until I am completely satisfied. Jay is a master of what he does. He's up to date on the latest technologies, Windows and Apple, and I'm sure others. He's really great at explaining the best ways to use my equipment. He not only shows me features I didn't know I had, but also explains the best way to use them. Jay is very accommodating regarding my schedule. Plus, I'm getting excellent value because Jay is so knowledgeable that he's able to work at an unusually fast pace. As if he were part of the computer or other device. He's so polite and kind, I consider him a friend. If you need help with a computer or related equipment, save yourself a headache and call Jay Shapiro Computers. He's the real thing, a real professional.
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