Ace Handyman Services DuPage

Handyman Service

101 Bridge Street

Wheaton, IL 60187

Open Today 8:30AM - 5:00PM

acehandymanservices.com/offices/dupage

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

B
3 years ago
On time and Professional
Ty showed up on time and was very knowledgeable and professional!
Response from Ace Handyman Services DuPage
We Appreciate your 5 star review, and that you were pleased with the service. It has been a pleasure working for you.
D
3 years ago
Proslat Installation
Ty installed 3- 8’ x 4’ sections of Proslat. Quality job was done within estimate. Very professional, skillful and friendly. Will use Ace again.
Response from Ace Handyman Services DuPage
Thank you Don We glad your happy with everything , and with Ty.
M
3 years ago
Gave me good advice about other jobs that needed to be done. Very efficient and professional service. Thank you, Ty.
Response from Ace Handyman Services DuPage
Thank you Micki for using our service. It was a pleasure working with you.
B
3 years ago
Re-caulking exterior windows and doors.
I was very disappointed with the work completed. Instead of removing old caulk, most of job was just covering up. Also, many areas were not even caulked. I called them the next day and they sent out their designated foreman and the guy who did the work. What I got, was a lot of excuses. When I spoke to them before coming out we talked about removing old caulk and replacing. That did not occur in the majority of the work. The beading along the windows was rough and was not beaded professionally to produce a smooth and favorable product. They are coming back next week to correct. If they do the quality we are looking for then this review will be updated. If not, I will be contacting the next level. When you pay over a grand, you should have a quality outcome.
Response from Ace Handyman Services DuPage
Bill We regret that you were disappointed in the results of our first visit to your home last week. While we stand by the work we performed that day and feel we were able to significantly improve the condition of your windows, I admit we were negligent in communicating our assessment of the problem and proceeded with out completely explaining our plan to correct the problem. If we had communicated better we would have realized that our plan and your expectations did not align. In an effort to ease your disappointment we spent another full day yesterday working on your windows with out any additional cost. I hope our doubling our efforts in some way helps make you feel better about your experience with us.
A
3 years ago
Really fantastic experience
We had Ty replace a few interior doors and repair a drywall issue. His work was excellent. He was friendly and very skilled. I will absolutely use Ace again. It was a super convenient process.
Response from Ace Handyman Services DuPage
Thank you Angee for using our service. We apricate the business. We are very please that you were happy with Ty.
G
3 years ago
quality work
Good communication. no surprises. estimate was close to final cost.
Response from Ace Handyman Services DuPage
Grant I'm glad you are happy with the solution we came up with for your Sunroom. Please let us know if we can be of help in the future.
E
3 years ago
Great service!
Ty was great! He really made excellent use of the full 4 hours we booked him for and even took the initiative to notice we needed our back door repaired too. He seemed quite knowledgeable about our issues and was pleasant and timely.
Response from Ace Handyman Services DuPage
Thank you for the 5 star review . We are so pleased that you were happy with Ty. We appreciate your business.
C
3 years ago
Deck Safe Now
We had baldcypress roots growing under our TREX deck pushing up the boards and presenting dangerous tripping hazards. Ty Williams knew exactly how to fix the situation. He took several deck boards up, cut off several."knees", put some copper on the roots to prevent regrowth, and reinstalled the TREX boards--All on an extremely high heat index day. He was a pleasure to watch as a professional who fixed things correctly and fun to chat with. He has a great friendly personality.
Response from Ace Handyman Services DuPage
Thank you Chris, We are so pleased that you are happy with the service that was performed, and with our craftsman Ty. Thank you for the 5 star rating and it has been a pleasure working with you.
D
3 years ago
High quality and professional services
Ty was very professional in his approach to getting the job done. From wearing little booties to how he approached getting the job done and his dedication to meeting the objectives was phenomenal. Additional work that I might need done around the home, I would definitely consider Ace and Ty as my go to resource.
Response from Ace Handyman Services DuPage
We are so pleased that you were very happy with Ty Service. Thank you for your 5 star rating we apricate your business, ITs been a pleasure doing business with you.
C
3 years ago
Great job, timely and professional
Would absolutely use your service again and will recommend to neighbors. Ability to schedule an actual start time vs a window is very important to me and the fact that you were timely is just great!!
Response from Ace Handyman Services DuPage
Thank you so much for your kind words, It was a pleasure working for you. Please feel free to call us anytime. We take pride in showing up on time and making you our customer happy.