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Ace Handyman Services East Valley

Handyman Service

1176 E. Warner Rd

Suite 205

Gilbert, AZ 85296

4803853077
Closed Today Closed

acehandymanservices.com/offices/gilbert

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All Reviews

J
3 years ago
Recommends
Excellent experience from the time I called until the job was done.
Spoke w/Keri to set up the appointment. She did an excellent job letting me know what to expect and the benefits of choosing Ace. Andy called the day before to confirm the appointment and showed up on time and went right to work. I thought the job would take ~15 min but there was difficulty getting the cable from the attic into the structured wiring box. Andy knew what to do and was fast and professional - did s nice job too, And the job was still just under an hour - even with the hurdle. I an really pleased and if needed will call again. Special thanks to Keri and Andy
Response from Ace Handyman Services East Valley
Hi John, Thank you for taking the time to leave us a review. We are so glad to hear you experienced great customer service from both Kari and Andy. They both are highly professional and always strive to make customers happy. Please let us know if there is anything else we can help you with in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
J
3 years ago
Recommends
Great service
Andy is a skilled and professional worker.
Response from Ace Handyman Services East Valley
Hi James, Thank you for taking the time to leave us a review. We are glad you were happy with the service Andy provided. Andy is a very experienced craftsmen and always strives to provide excellent customer service. Please let us know if there is anything else we can help you with. We look forward to working with you again! Thank you, The Ace Handyman Services Team
T
3 years ago
Recommends
Reliable & Professional
Professional, quick and courteous!
Response from Ace Handyman Services East Valley
Hi Tahonna, Thank you for taking the time to leave us a review! We appreciate your business and glad you were happy with the service our team provided. Please let us know if there is anything else we can help you with in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
T
3 years ago
Recommends
Great Service
I hired Ace Handyman to replace a kitchen sing, faucet and garbage disposal as well a ceiling fan. Handy Andy came and completed the job perfectly. He did have some complications but he was always in a positive attitude. Andy also taught be a few things along the way as I asked questions. My first contact was Kari. She was helpful regarding the scheduling and estimating time and price. I understand that she has not been with the company long and I have to say she was such a professional. My impression was she had worked for Ace a long time. I would recommend the handyman service and will be using them again on my next project.
Response from Ace Handyman Services East Valley
Hi Trevor, Thank you so much for your kind review! We are happy to hear you had a positive experience throughout the process. Both Kari and Andy go above and beyond to provide the best customer service they can. Yes Kari hasn't been with us that long but she has been an integral part of our team since her first day! Please let us know if there is anything else we can help you with in the future. We look forward to working with you again soon! Sincerely, the Ace Handyman Services Team
A
3 years ago
Recommends
Professional workers.
Rich showed up on time, and got right to work on my long and assorted list of plumbing and electrical issues. Not the first time with Ace for me.
Response from Ace Handyman Services East Valley
Hi Alan, Thank you for taking the time to leave us a review. We are glad to hear you were happy with the results of Rich's work. We value you as a customer and greatly appreciate your repeat business. We look forward to working with you again soon. Thank you! The Ace Handyman Services Team
S
3 years ago
Recommends
Such a Relief
Roy was on-time, pleasant, efficient and helpful!
Response from Ace Handyman Services East Valley
Hi Sharli, Thank you for taking the time to leave us a review. We are glad to here Roy provided excellent service. We strive to provide the best customer service experience we can. Please let us know if there are any other projects we can do for you. We look forward to working with you again soon! Sincerely, the Ace Handyman Services Team
J
3 years ago
Recommends
Friendly service
Issue did not get resolved. Waiting to hear back when the right hardware is located. Have heard nothing yet since technician left. Was charged for a trip out, I'm waiting to see if there is a follow up and if I am charged again for another trip out. I'm giving 2 stars with the hopes it will be 5 when all said and done.
Response from Ace Handyman Services East Valley
Hi Jimmy, Thank you for your feedback. I looked into the issue and it appears there was a misunderstanding on our end as to if we were ordering the hardware or you were ordering the hardware. We apologize for the confusion. We are in the process of ordering the hardware and have you on the schedule to install the hardware when it arrives. Thank you for your patience! Sincerely, Stephanie (franchise owner)
K
3 years ago
Recommends
Good job on the doors
Nice job
Response from Ace Handyman Services East Valley
Hi Kathy, Thank you for writing a review for us. We are glad to hear you were happy with the service Roy provided. Please let us know if there is anything else we can help you with. We look forward to working with you again soon. Sincerely, the Ace Handyman Services Team
K
3 years ago
Recommends
Andy did an amazing job fixing the doors quickly and efficiently.
Response from Ace Handyman Services East Valley
Hi Kristie, Thank you for taking the time to leave us a review. We are glad you enjoyed working with Andy. He always strives to complete high quality work as efficiently as possible. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
C
3 years ago
Recommends
Great customer service
Handyman was friendly and didn't do anything he wasn't comfortable with. Would 100% use them again.
Response from Ace Handyman Services East Valley
Hi Colleen, Thank you for taking the time to leave us a review. We are glad you appreciated Andy's honesty. We strive to educate all of customers on the jobs we can and can't do so our customers can feel confident in the quality of our work and can trust us to do what is best for our customers. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team