Ace Handyman Services East Valley
Handyman Service
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Joe M.
1 year ago
Recommends
Bryan was great, and came out to work, even though it was raining.
Response from Ace Handyman Services East Valley
Hi Joe, Thank you for giving Bryan a 5 star review! We are glad to hear you were happy with his dedication to helping you. Bryan is an outstanding craftsman that always strives to provide excellent customer service. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Jorge A.
1 year ago
Recommends
Steve was very kind and knowledgeable. My fence is sturdier than ever and got patched up really nicely. Prices are reasonable and I got a really quick response, started work the next day after I submitted a request for a quote. I highly recommend
Response from Ace Handyman Services East Valley
Hi Jorge, Thank you so much for your kind 5 star review! We love to hear this! We are so happy to hear you had such a positive experience working with Steve and our team. We always strive to provide exceptional customer service in addition to quality workmanship. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Larry O.
1 year ago
Recommends
Bryan
He was very personable and effective as the repair was completed in a short time with no additional issues.
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Gregory P.
1 year ago
Recommends
Steve was great. Knew what I wanted done, and did quickly. Grab bar are in just tge right place, THANK YOU STEVE
Response from Ace Handyman Services East Valley
Hi Gregory, Thank you for giving Steve a 5 star review! We are glad to hear you were happy with his craftsmanship and efficiency. He is a highly skilled craftsman who is able to produce quality work in a short amount of time. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Gary S.
1 year ago
Recommends
Was very pleased with the work. Handyman was very knowledgeable. Got work done in great time. Would highly recommend.
Response from Ace Handyman Services East Valley
Hi Gary, Thank you for giving Adrian a 5 star review! We are so glad to hear you are happy with our services. We value you as a customer and always seek to provide a stress free experience. We appreciate your continued business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Jeff C.
1 year ago
Recommends
Showed up on time
Called Ace Handyman Services because a shelving unit fell in my closet and needed to be reattached and secured better. They quickly called me and had someone out the next afternoon. Mike showed up on time and he was a pleasant and kind person who got the job done in one hour. He made sure it was attached securely.
Response from Ace Handyman Services East Valley
Hi Jeff, Thank you for giving Mike a 5 star review! We are glad to hear he completed your shelving project efficiently. Mike is a highly skilled craftsman that can complete a lot of tasks in a short amount of time. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Joan M.
1 year ago
Recommends
Ace Handyman Services is really Great
Pleasant, punctual, experienced, did a beautiful job restoring a section of my kitchen ceramic tile and grout! I highly recommend them. And their hourly rate is not excessive!
Response from Ace Handyman Services East Valley
Hi Joan, Thank you for giving Mike a 5 star review! We are glad to hear you were happy with his efficiency and craftsmanship. Sid is an exceptional craftsman that always delivers a top notch customer service experience. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Mark S.
1 year ago
Recommends
Fast and high quality
Bryan came out and was thorough, fast and good. Very pleased.
Response from Ace Handyman Services East Valley
Hi Mark Thank you for giving Bryan a 5 star review! We are glad to hear you were happy with the results of your various home projects. Bryan is a highly skilled craftsman that always provides an exceptional customer service experience. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Danya T.
1 year ago
Service Charge for a Quote?
I called Ace Handyman services to get a simple quote to have some window screens replaced and repaired. Just the quote. I had not agreed to the service being done before knowing the cost. The scheduler informed me on their billing practice, however it was not made clear that these fees applied to quoting a job, it was in reference to how a job is billed. Their service person comes by to measure the windows (spent about 25 to 30mins) and charges me $195. No screens were replaced, no work was done on my home and I am now out $195. I have never been charged for a handyman quote before. Ever. The Service member was friendly and polite, unfortunately their business practice of charging a labor & service fee for a quote leaves me with a terrible feeling about this company.
Response from Ace Handyman Services East Valley
Hi Danya,
Thank you for bringing this to our attention. We apologize for any misunderstanding of our billing system. We listen to all of our calls for quality assurance purposes. During the call it was communicated by our office staff about our business model, service fee, and labor rate. We are a time plus materials business model. We charge a service fee to cover our cost of sending the craftsman to the property. We charge an hour minimum for the labor rate. You were billed for the service fee and the hour minimum because our craftsmen spent 30 minutes measuring 15 window screens at the property to ensure the correct screens were ordered. Sincerely, The Ace Handyman Services Team
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Dee P.
1 year ago
Recommends
High quality service
Brian did a nice job very professional will use again