Ace Handyman Services Greater Land O Lakes

Handyman Service

21326 Coakley Lane

Land O Lakes, FL 34639

Closed Today Closed

acehandymanservices.com/offices/greater-land-o-lakes

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All Reviews

D
1 year ago
Overcharged
We called for a drywall to be installed. Over the phone the scheduler estimated the job to be a little over $800, IF the work was 5 to 6 hrs. I’m thinking that I would not have the drywall man be paid to wait for the taped seams to dry so he could sand them. But I thought, let’s see how this goes. The scheduler said the estimate may be higher when he comes and estimates the job. I’ve had Drywall done 5 years ago(I know costs have skyrocketed) so I thought $800 would be expensive but in line with the inflation costs. Chris comes, estimates over $1000 and said it might be MORE depending how long the job took. That’s when I realized he was going to wait for the mud to dry. SO, I said finish what you can in 6 hours and we’ll finish what needs to be done. To his credit, he finished in 5-3/4 hours and did a great job. I paid $863 and I will be sanding the mud smooth. Dry wall install is hard work and some are experts. However, I’ve seen drywall people apply the mud so smooth, no sanding required. The invoice shows cost of materials , which would be 4 sheets of 4x 8 green board (@approximately $20 a sheet), a container of drywall and tape. Possibly a total of about $100, purchased at Home Depot about 2 miles away. The kicker is that the total for supplies also includes truck costs(unspecified). The invoice includes a trip charge of $85 which I believe should have included the trip to get drywall. Labor charged at $120 an hour. I bet Chris gets very little of that. So, I paid $861.75 to ACE for a job that should have been less than $500. I feel taken advantage if- too anxious to get the job done.
Response from Ace Handyman Services Greater Land O Lakes
Let us first start off by apologizing that you felt you may have paid too much for this service compared to five years ago pricing. We are also frustrated by the cost of things in the marketplace today especially when it comes to running a professional, licensed, and insured legitimate company. We understand that you have done a lot of work yourselves over the years so when hiring a professional company, the cost difference can be puzzling compared to doing it yourself. Thank you for acknowledging that our Craftsman did a great job. Not only did he do what was asked to be done but he finished in less time than the estimated time originally given to you over the phone. Upon the arrival of our Craftsman, he immediately reviewed the job with you before he started and discovered that the amount of sheetrock you advised would be needed wound up being 1.5 boards short. That is not a problem, and we understand homeowners can be off a little on the scope of work they described. This is why we review the job with the customer before we start so everything is transparent before we do anything and to compare to the estimate that was given over the phone. Our hourly rates and service fees were all specified on the initial call and that did not change. Your request was to hang the sheetrock, tape, and mud as much as we could in 6 hours. The Craftsman completed the job in under six hours including getting the materials and extra board. You paid the labor time for the lesser amount. Our Craftsman are paid well and better than the marketplace. That is why they stay with our company because we take care of them and because they are appreciated for their skills set and want to work for a professional company that cares about quality and takes care of the customer. The estimate you requested over the phone and approved to move forward was for $805.00. Your final amount including the extra 1.5 boards of sheetrock, accessories, and labor came to a total of $861.75. This was $56.75 over the original quote but less than the estimate when we reviewed the job on site and found additional work and materials that were needed. Once again, we are frustrated like you with market costs today, but we have very competitive pricing and our value for our great service and quality allows us to take care of our customers and be a legitimate business. We thank you for your business.
R
1 year ago
Dave was excellent. Arrived right on time anddid an expert job.
I I was looking for quotes for for installing 5 /2” baseboard. Nobody would return calls. Contacting Ace Handyman was a”God Send”. Joel came out the same day had an estimate. Dave was scheduled for two days later and the job is completed and I’m totally satisfied. Thank you, Ace Handyman. Ps. I haves your number for future project.
Response from Ace Handyman Services Greater Land O Lakes
It was our pleasure to be helpful with your 5 1/4 Baseboard installation throughout the home and get you taken care of promptly. We look forward to assisting you again in the near future, Thank you!
J
1 year ago
Excellent Quality Service
Ace’s craftsman provided superior service. He presented solutions for my door issues and installation, tile repair and kick plate.he informed me of progress and presented reasonable questions and alternatives to any questions that I had. Each task was done expeditiously. I appreciate his work and craftsmanship and will be using Ace again.
Response from Ace Handyman Services Greater Land O Lakes
Our Craftsman are some of the best in the industry and take great pride in the high levels of service they provide to each customer. Door installations and Tile repairs are among the many skills our craftsman use on a daily basis. We thank you for your recognition and appreciate your business. We look forward to continue to be your first choice for repairs, maintenance, and home improvements.
A
1 year ago
Professional and high quality
Definitely recommend Ace Handyman. Chris completed each of our projects quickly and professionally. Overall company seems very organized. Lisa was very helpful when we called for estimate, etc. We will certainly use Ace again!
Response from Ace Handyman Services Greater Land O Lakes
Thank you for allowing us to be helpful with your Drywall, Baseboard, Trim, and Painting projects. We appreciate servicing you again in the near future with our entire professional team.
S
1 year ago
Chris was very knowledgeable with all our projects and very professional and polite.
Response from Ace Handyman Services Greater Land O Lakes
We appreciate your feed back and thank you for allowing us to be helpful with all your ceiling fan and other items. Our Craftsman are knowledgeable and have many skills and it is good to hear that our customers see that as well along with their professionalism. Thanks again for your business.
P
1 year ago
Great Repair
Had a recently repaired lani screen that came loose. Chris returned and did a fantastic job.
Response from Ace Handyman Services Greater Land O Lakes
Thank you Mr. F. and we are pleased our Craftsman did a fantastic job with your screen repair.
L
1 year ago
Estimate on big and little projects
Joel was very professional and personable. He seems to have a wide range of knowledge and experience! I look forward to working with him!
Response from Ace Handyman Services Greater Land O Lakes
We look forward to working with you as well. Joel's forty years in construction in the Tampa Bay area brings not only years of experience and wisdom but also high levels of quality, honesty, integrity, and true customer commitment. Thank you for giving us the opportunity to assist you with your multiple projects around the home, from caulking and drywall, to full exterior painting and other maintenance and upkeep items inside and outside of your home.
J
1 year ago
Excellent service by a 20 year drywall professional.
The drywall pro called me the night before he was to arrive. The following morning I received another call to inform me of the time he would arrive. He arrived at my front door at the exact time he said he would. That was impressive!! No other business that I have used was anywhere near being this prompt. My small project was to have some drywall repaired around a bedroom window. I wish I had the skills that this man had. Very impressive. Ace Handyman services of Land O Lakes is very fortunate to have this drywaller as an employee. After having this great job done, Ace Handyman Services will be my "go to" business for all my home needs. Thank you very much!!!!
Response from Ace Handyman Services Greater Land O Lakes
Thank you Mr. P, we are very fortunate to have a team of craftsman that provide professionalism and skills set in drywall and just about everything that encompasses a home. Our team understands the importance of quality work but also the importance of making the experience with the customer a positive one by good communication, being timely, and doing what we say we shall do. We thank you for your feedback and we are also thankful for our team of skilled craftsman who are experienced in so many aspects of construction and delighting customers. We look forward to being your go to business for handyman items, home improvements, and light remodeling.
L
1 year ago
Best Handyman Service Around
ACE was just here to repair two sections of vinyl fencing. This is about the 4th or 5th time I have used them. They always send a well qualified, profession person with the specific skills needed for the work requested. I went through multiple people/companies for almost 10 years before finding them. Now, ACE is the first - and only - call I make for all my needs!
Response from Ace Handyman Services Greater Land O Lakes
We appreciate your feed back and recognition on the repairs we made to your vinyl fencing. Mr. R. we value your repeat business and we will continue to provide you with our professional services and skill sets so we continue to earn your repeat business, thank you!
S
1 year ago
Fast and easy scheduling, quality work
Jeff was highly recommended by my neighbor and did not disappoint. He was on time and friendly. He did several different jobs around my house. He was efficient and cleaned up after. Great quality work. Would definitely use this service again.
Response from Ace Handyman Services Greater Land O Lakes
Thank you Ms. M. for allowing us to be helpful with your Door Installation, Ceiling Fan, and Table attachment projects. Being on Time along Quality and Cleanliness all go hand in hand with being efficient by our friendly and knowledgeable Craftsmen. We look forward to assisting you again in the near future.