Ace Handyman Services Lakeland

Handyman Service

2225 E. Edgewood Drive

Suite 14

Lakeland, FL 33803

Open Today 8:00AM - 5:00PM

acehandymanservices.com/offices/lakeland

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All Reviews

D
3 years ago
Sliding glass door with dog door
Otis did a fabulous job very professional very courteous answered questions we are highly recommend and use again when I have another project
Response from Ace Handyman Services Lakeland
Thank you Diane for taking the time to leave a review. We are pleased to hear that you were satisfied and we definitely look forward to serving you again!
D
3 years ago
Personal integrity and perseverance gets the job done.
Our Ace Handyman worked hard to replace an old shower enclosure and plumbing with new and modern material and fixtures. The job was difficult and he work diligently to get the job done right.
Response from Ace Handyman Services Lakeland
Thank you Don, and we hope you enjoy the new shower in your home!
S
3 years ago
Problems solved
I had 3 problems to address in my bathroom..a wall socket that wouldn't stay in the wall when I plugged things in and out...a sink stopper that wouldn't stay together rendering that sink useless for catching water and a towel rack that stayed in the wall but couldn't be tightened to the wall causing my towel bar to come apart when I used the towel...I had 2 handymen give up trying to fix the problems...Robert from Ace Handyman services had them fixed in less than half an hour...amazing...Robert...thank you!
Response from Ace Handyman Services Lakeland
Hi Shirley, We appreciate your continued business and being your preferred Handyman services provider. Thank you!
D
3 years ago
Window replacement
I originally called to have the glass in my window repaired. I was told it would be 299$ plus the cost of the glass. The day of the installation I got a call that the glass could not be replaced and the window had to be. The cost of the new window was about 400$ plus the 299$ to put it in. I Agreed because I was looking at a total cost of about 700$. At this point when I agreed they did not tell me they were charging more for the labor to install new versus repair. They ran into more problems with the window because of the way it was originally installed and so the installation process took a lot longer then they anticipated. When they had finished they told me it was going to be 1800$ but at no time in between did they tell me that it was going to be more then the 299 for the labor. They did compromise a little and only charged me 900 for the labor plus the cost of the materials but my total still came out to 1400$. Double what it was quoted. Had I known before they did it it was going to cost that much I would not have had it done. I felt very misled since I was not told accurately during the whole course of the installation that they were going to charge me more for the labor then they had told me.
Response from Ace Handyman Services Lakeland
David, Thank you for your comments and for your business. As we explained to you and your mother-in-law during the course of the project, your window project took much longer than anticipated to remove and reinstall due to the type of original installation we encountered during the repair. As a leading Handyman service, we perform over 1,100 types of repairs and that's why we do not provide "quotes" like a contractor. We provide an estimate or block of time needed to complete a project that is then verified or revised by our Craftsmen once they arrive on site. You have acknowledged that our craftsman worked diligently throughout the process and that we made an effort with you to help reduce the total cost of the repairs given the time it took to complete the project. Unfortunately, some projects are more complicated and time consuming due to variations and quality of the construction we encounter, and this was the case with your window which you acknowledged. And despite these challenges, we completed a high quality repair with a one year warranty and resolved the original issue to your satisfaction.
S
3 years ago
My problems were fixed!
My bathroom was gutted and remodeled however 3 problems were left, of which I was advised could not be fixed without more extensive work...2 different handymen advised me of this...and so I called Ace Handyman services...a wall socket was fixed and now stays in the wall when I plug and unplug things...the sink stopper will now go up and down...something as simple as a clamp was all that was needed...and my towel rack sits firmly in the wall..I can access the towel without worrying the whole thing will fall apart...2 handymen came and went and left scratching their heads and leaving me with these problems...Ace came in and fixed all 3 in half an hour...thank you Robert!!
Response from Ace Handyman Services Lakeland
Thank you again Shirley!
B
3 years ago
Vinnie and Otis were very professional, both worked really hard and were like friends.
I am pleased, although the price ran a bit more than I had planned. This however was due mostly to the fault of the manufacturer of the corner shower kit: Lavish which I purchased from Home Depot online. The kit was very difficult to assemble and lacked several of the necessities to hook the shower up. I would not recommend the Lavish corner shower kit to a friend.
Response from Ace Handyman Services Lakeland
Hi Bruce, We appreciate your comments and your business, and your point regarding the shower kit is important as it can facilitate or complicate the installation depending on what's included in the kit. We look forward to serving you again on future projects and we hope you enjoy the new shower!
C
3 years ago
Very professional
Otis kept me informed of the progress and what he was doing, and asked me through out if there was anything else I needed. Very polite and professional.
Response from Ace Handyman Services Lakeland
Thank you Charlotte, and we look forward to serving you again regarding your future home repair and improvement needs.
S
3 years ago
Professional and Friendly
I was pleased in every way with Ace Handyman Services. Robert was very professional and listened carefully to the needs of the customer and thoroughly explained to the customer what the job entailed. Communications was fantastic throughout the job. Nick and Kareem’s prompt arrival and care of customer’s property was evident. The customer is treated with respect.
Response from Ace Handyman Services Lakeland
Thank you for your kind words Sandy. Your fence looks great and we look forward to serving you again as needed in the future.
M
3 years ago
Door Frame Repair
Prompt and good workmanship.
Response from Ace Handyman Services Lakeland
Thank you Maria and we look forward to serving you in the future!
J
3 years ago
Able to handle multiple projects professional
Response from Ace Handyman Services Lakeland
James, Thank you for your comments and for choosing us to help you with the various projects as you moved into your new home. Congratulations again on your new home and thank you for choosing Ace Handyman Services.