Ace Handyman Services Lansing North
Handyman Service
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Judy H.
5 months ago
Recommends
Great, prompt service
Chris, whom I spoke with originally, was very professional and listened exactly to what I needed. JP and Lucas were right on time to the very minute!! What I needed done was to replace the over-the-range microwave, repair an outside door doorknob (I thought the entire assembly needed replacing but Lucas fixed my existing one!), replace the dryer vent hosing and hang a large fabric wallhanging. These guys were professional, worked very well with each other and knew what they were doing. The only reason I'm giving (4) stars is due to the cost. I understood it taking two guys to do the microwave, thus the extra money involved. I was quoted $145 more from a handyman service in St Johns and they couldn't do the work for two months out. Chris scheduled me for (3) days later as I requested. I get it - everything costs so much these days. I even received a hand-written thank you note from Chris for hiring them!!! That is impressive in itself!! I definitely plan to call them again. Having to find responsible repairmen is stressful. I'm glad I don't have to search again. ACE is now in my phone contacts.
Response from Ace Handyman Services Lansing North
Thanks for having us to your Grand Ledge home to install the hangings and the other various items. JP and Lucas took good care of you and we're thrilled that you are pleased with the service. Please call again when you have need!
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Kim O.
5 months ago
Recommends
Luke was warm, easy to talk to and very efficient. Would use Ace Hardware again.
Response from Ace Handyman Services Lansing North
Thanks so much for the nice review of Ace Handyman Services and Lucas. He's a really good young man and cares deeply about the quality and service experience that he gives to our neighbors. He was able to get your window shade hung and looking good. Please call again when we can be of service.
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Susan H.
5 months ago
Recommends
Consistently excellent service
JP and Luke were on time, they communicated with me regarding what I wanted done and how they planned to tackle the project prior to beginning, and they finished earlier than expected. Totally exceeded my expectations!
Response from Ace Handyman Services Lansing North
Thanks so much for the review Susan. JP and Lucas had to power wash the front and back decks of your East Lansing home and, more importantly, replace a number of damaged deck boards. We are pleased that you are happy with the work and appreciate your being a return customer.
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Susan H.
5 months ago
Recommends
Consistently excellent service
JP and Luke were on time, they communicated with me regarding what I wanted done and how they planned to tackle the project prior to beginning, and they finished earlier than expected. Totally exceeded my expectations!
Response from Ace Handyman Services Lansing North
hanks so much for the review Susan. JP and Lucas had to power wash the front and back decks of your East Lansing home and, more importantly, replace a number of damaged deck boards. We are pleased that you are happy with the work and appreciate your being a return customer.
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Daemion H.
5 months ago
Recommends
Highly recommend
Our craftsmen, Brandon and Lucas, were professional and timely. It was clear the quality of their work was important to them. They removed a basement worth of carpet (and some surprise linoleum), replaced 3 toilet rings, fixed a shower drain and installed 2 new GFCI outlets. They noticed our front door wasnt latching easily either and one of them offered to adjust it (which we took up). We will be working with Ace again soon.
Response from Ace Handyman Services Lansing North
Thanks so much for the great review Daemion. We appreciate working with you on your bathroom fixtures and the rest of the to do list. We'll see you again in Holt later this week for some follow-up. We truly appreciate your having us back to your home.
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Karen M.
5 months ago
Recommends
Friendly and professional service
Lucas listened to my description of the problem and worked quickly to correct it.
Response from Ace Handyman Services Lansing North
You had a couple of bathroom exhaust fans that weren't performing. Lucas was able to replace one and repair the other in good time. Thanks for having us to your Lansing home and for the nice review. Remember to tell your friends and neighbors about Ace Handyman Services and call again soon!
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Ernest C.
5 months ago
Recommends
So disappointed
Although he was on time, and called in advance, it was clear he did not want to do the job. I’m sure he’s good at some things, it was clear he did had not the confidence to do the trim work on these few wood columns bases. Once again, a disappointment as we wanted this done for an event we had coming up. I’m sure he does other things well.
Response from Ace Handyman Services Lansing North
We appreciate that you took the time to comment. JP is both our Lead Craftsman and a very experienced carpenter. He wanted to do the job, of course. We intend that our work meet or exceed the expectations our customers. In this case, JP did not feel that he could meet your expectations following the approach he felt was necessary. Rather than do work that cannot meet your expectations, it is better that you find someone who will do so. This was the correct decision for both you and JP in the context of the work and the expectations for the finished product.
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Patti P.
5 months ago
Recommends
Prompt and Pleasant
I was happy with the quick same-day response from this service. Lucas hung shutters for us today and we are very satisfied with his service. He was prompt and pleasant and no issues. It seemed a bit pricey but I appreciated knowing that the installer was licensed and insured, and did come with great reviews!
Response from Ace Handyman Services Lansing North
Thanks for the nice review Patty. Lucas is a great guy and a very good Craftsman. He got your shutters mounted and the front of your Lansing home looks great! You know you can rely on Ace Handyman Services for prompt appointments, professional and friendly Craftsmen, and quality work.
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Michael E.
5 months ago
Recommends
Painting
Very professional
Response from Ace Handyman Services Lansing North
Thanks for another 5-star review Michael. We truly appreciate our return customers and thank you for having Brandon out complete the painting project at your Lansing home. We look forward to working with you again soon.
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Kathy P.
5 months ago
Recommends
Great work and service
Lucas from Ace Handyman finished up the work at my house today. I have never had any do work on my house in 20 years who arrives as primotky as he does. He's professional, excellent and so friendly. I am pleased with everything he did and how efficient he is. I would call Ace again and request Lucas
Response from Ace Handyman Services Lansing North
Thanks for the GREAT review Kathy. You had some exterior trim boards that were damaged and needed repair. Lucas was able to get on it and got your boards looking good and ready for the winter season. We appreciate your taking the time to comment. Tell your neighbors in Grand Ledge about Ace Handyman Services!